Scott M Asheville , NC October 04, 2015 Appliance: General Electric Refrigerator GSS22KGMDWW 12 y o rental unit ge side by side was missing parts and dispenser was non functional First I ordered a new ice door seal, spring, and crank, figuring the condensation in freezer and door was caused by ice door not sealing. Turns out the solenoid for the ice door was completely rusted and was the primary cause, if it had been replaced early, it would have saved the dispenser board. What then happened was the moisture in the freezer door damaged the control board rendering dispenser controls inoperative as well as the heater around the dispenser. Now the freezer door is dripping condensation damaging the door (rust), and causing mold to grow under the Pergo floor. This is in a rental, and could have been prevented if the ice door solenoid was promptly replaced. BTW, the appliance parts pros video was for the wrong model. and I destroyed the dispenser trim mistakenly, after being instructed to pry it off from the outside. It actually is removed from the INSIDE, AFTER removing the freezer door inner door shelf to reveal the screws. In view of this in door moisture, and the parts tally for replacing the aforementioned parts it would exceed half the cost of a new refrigerator. I decided to remove the dispenser completely, including the water line from the solenoid valve. I sealed the dispenser opening in the freezer door with duct tape, and covered both door's exterior with panels to match the kitchen cabinets. Now I sprayed foam insulation in the door cavity and old ice chute, capped the dispenser connectors with electrical tape, replaced the freezer door perimeter seal and shelf, put a piece of white duct tape over the ice chute in freezer side of door. The last thing was unplug and remove the ice auger motor in back of freezer, under the icemaker, this is optional. The icemaker and refrigerator operate normally, and no more leaks! I will never buy a refrigerator with a dispenser for my rentals or my home, they start with the problems after 2 years usually. Hope this helps someone else to save a perfectly good refrigerator, with a few hours of effort. Of course the deactivated dispenser can stay in place after the ice chute is sealed, that is up to you. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers
Peter B Forest Hills , NY August 17, 2015 Appliance: Model GEGSS25S Side rails glass side panels An outstanding company . The order came quickly via FedEx, the instructions were simple and very easy to follow. I was suprised and believed that the items might be genetic when arrive. Once I opened the boxes , I saw that they were they were%100 authentic even the scews. Based on the website videos , I have applied the instructions and completed the installation in 30-40 mnts. Thanks for everything. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers, Screwdrivers
Elizabeth D Palm City , FL June 02, 2015 Broken vegetable pan and pan cover glass Ordered new parts and put them in! Shipping was incredibly fast and items were packed perfectly. Directions for which parts to order was easy to understand. Would totally order from you again. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Veronica D Fullerton , CA February 01, 2020 Missing parts Snap it in and presto! Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Pliers
Joshua A Clearwater , FL April 29, 2017 E We were able to replace our existing broken vegetable and meat drawers with your products. We also needed a drawer slide. Which was very easy to install. The products we ordered arrived very quickly and were quite affordable. We are happy that we now have functioning drawers in our refrigerator. Thank you! Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers