Angela V Fresno , CA March 22, 2018 Appliance: Model GLDT696DOOSS The end cap on the upper rack kept coming off making the rack fall interior needed cleaning Purchased a new end cap. So far, so good! It appears that the old one broke. Ordered a spare also. Have run the dishwasher one time and noticed that it looks much cleaner already. Will try to do this once a week and see what happens. Happy with the product to far! Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes