John C Concord , CA March 09, 2019 The 12 rubber grate pads became brittle and broke Ordered 12 replacement rubber pads to charge out the old brittle ones. The grates were placed in the oven for a cleaning cycle (per the manual instructions). The manual did not say to remove the pads prior to the long cleaning heat cycle. Had to replace all 12 pads. The replacement pads were an exact match, however they were a bit expensive for a rubber foot pad. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes