Charles D Bloomingdale , GA May 13, 2019 Broken ice auger and base grille Quickly on the face grille. Dismantled ice tray and inserted auger. Everything is pretty obvious for dismantling except the spring in the rod on the bottom (pay attention to how it is attached to the rod) and the plastic screw on the front of the auger (use pliers to grip it and it is reverse thread). Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers