Craig M Carmel , IN November 14, 2014 Door latch froze halfway between cleaning lock and open would not close or open Worked with phone person at AppliancePartsPros and determined problem could be either the latch motor or the circuit board. Ordered parts for both the latch motor and the control circuit board. Since a relay on the board was clicking and the motor would not budge, I installed them both and oven is working again!! Presumably because of the number of warehouses, I ordered the parts on Sunday and they arrived Tuesday morning. Great help! Great speed! Perfect matches on the parts!! Read More... 6 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers, Pliers, Screwdrivers
Henry K Union , NJ May 10, 2016 The motor that controls the latch in my ge self cleaning wall oven burnt out In pulling out the old motor without taking the oven out of the wall, I needed to disconnect the 6 wires that attach to the motor to get to the hold down screws. Unfortunately, I didn't properly record which wire went where. The wiring diagram e-mailed by the help desk did not have the color codes of the wires. Eventually, the help desk agent along with a technician at Appliance Parts Pros figured out which wire went where and I was able to install the motor and test it. I really appreciate the time given to me by the help desk agent and the technician. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Screwdrivers, Socket Set
Les B Bayville , NJ April 19, 2014 Appliance: Model GE JTP15WW Latch motor would not engauge Replaced with new direct replacement motor. Hardest part of the repair was removing the oven from the cabinet. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers
Betty B Leesburg , GA January 22, 2016 Door would not lock in the cleaning mode Ordered Latch Oven Assembly - problem solved. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Nut Drivers, Screwdrivers