Jorge A El Paso , TX May 20, 2018 Appliance: General Electric Refrigerator PSS26MSTDSS Freezer at 27 degree "f" and frig at 56 degree "f" too warm I am a home owner with no technical experience on doing refrigerator failures diagnostic/repair. So, I look for internet DIY type of help describing the symptoms. I found recommendations from Appliance Parts Pros going from the easy to the complex potential parts failures and decided to order the compressor start relay and the compressor overload. While waiting for the overnight delivery, came to my mind and decided to look to the freezer compartment and found frost all along the coils panel. Made another review on potential parts failure and found the defrost heater and defrost thermostat on the list. I removed the panel frost and used hair dryer to facilitate the panel removal. Then found the coils entire compartment frosted. With the use of the hair dryer focused on the defrost heater side, removed and found that it was a bad part (disconnected and burned from one end contact). Called in to Appliance Parts Pros and discussed with the customer service agent on my new dilemma now of having ordered parts that probably didn't had to order. He gave me an RMA for those parts and we put on overnight order the defrost heater and the defrost thermostat for double assurance. Parts arrived, and it was not easy due to the slim size of freezer but managed to replace the defrost thermostat with good butt-splice terminals and covered them with electrical tape too and replaced the defrost heater. Reinstalled cover panel and turned back on the refrigerator. I noted after one hour, that the compressor was too hot to my opinion. So, I called back to Appliance Parts Pros and described entire story up to this point to the customer agent. She told me that I had to replace the compressor start relay and the compressor overload (parts that I did not returned with the RMA). So, I replace both components, covered the refrigerator back and turned it on again. It took 24 hours to reach "0" and "34" degrees as normal settings. Read More... 181 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Pliers, Screwdrivers, Socket Set
Chau N Huntington Beach , CA March 16, 2018 Appliance: Model PSS26MSWC SS Ice built up in freeze compartment To avoid $200.00 repair cost, I tried to do it my self. Most refrigerators having this problem, needs to replace defrost timer. But this GE Profile Refrigerator does not use defrost timer, so this problem must be caused by one of the 3 elements, thermostat or sensor or heating coil. I am lucky to purchase the thermostat from Appliance Parts Pro for less than $20.00 including shipping fee.After 3 days delay due to shipping time, my refrigerator is working fine now. Thank you Appliance Parts Pros. Read More... 8 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers
Dennis W Elkhart , WI June 29, 2019 Appliance: General Electric Refrigerator CFCP1NIXASS The temperature in the freezer was 6 and the temperature in the refrigerator would go to 48 the evap coil wasn't defrosting After checking the defrost heater to confirm it was ok. I replaced the main electronic board. That wasn't it. After 1 1/2 weeks, it frosted up again. I called and talked to a tech person at APP and then ordered the air tower, defroster thermostat, and temp sensor. I installed them all and the frig works great. I know replacing all those parts at once didn't confirm which one failed, but I just wanted it fixed. The cost was less than having a service call. The parts arrived the day after ordering them. Thanks, Appliance Parts Pros! Read More... 6 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers, Socket Set
Terry P Terrebonne , OR September 11, 2017 Appliance: General Electric Refrigerator PSS26SGRDSS My refrigerator freezer was cold but not the fresh food side. I watched the videos and ordered the parts to fix the problem. Then I installed them and so far everything seems to work ok. It's only been a few days so we'll see if I got it right. Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers, Pliers, Screwdrivers
Ronald M Chandler , OK June 22, 2015 Appliance: General Electric Refrigerator LSS25XSWCSS I had problems with the freezer not cooling due to ice on the cooling coils I changed out the defroster unit and it worked fine. Later I thought I might also need a defroster thermostat and possibly temps sensors. Thus, I bought them "just in case". I have not installed them as the defroster unit seemed to have solved the problem. ApplicancePartsPros.com is an excellent source of parts and advice. I am glad I found this website. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers