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Customer Questions and Answers for Dishwasher Door Lock Assembly by Bosch

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Manufacturer Part
4.89 (64)
By: Bosch
Part Number: OEM21647685
Manufacturer Part Number: 10028963

Fix a dishwasher door that won't latch or cycles stopping mid-wash. This door lock assembly secures the door during operation. Easy 10-minute repair.

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Questions & Answers

For Bosch Dishwasher Door Lock Assembly (Part Number: OEM21647685)

1 Answer

Annie, The latch would be a likely cause for the door to not close properly. Make sure that there is nothing caught that would cause the door to not close properly.

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1 Answer

Barbara, it would be recommended that the areas around the door are inspected for any debris that may cause the door to be unable to close properly. Placement of the dishracks can influence this if they are unable to push back fully. If there are no obstructions or debris, the door gasket 00645141 could have expanded due to age which can cause the door to need to be more forcefully pressed closed.

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1 Answer

Lisa, it would be recommended that the door is checked to ensure that it is level with the tub, and the lock assembly 10028963 would be used in securing the door. However, the door area should be inspected for any debris that may prevent it from shutting properly as well as ensuring that the racks are not causing forward tension on the door as this can cause it to not secure properly.

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1 Answer

Ed, To cycle a bosch dishwasher you would need to cut power to the unit for 5 to 10 minutes. There is no reset button on the unit.

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1 Answer

Mark, You will want to check the door strike to make sure that it is not damaged and if this checks ok then the lock assembly would need replaced.

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