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Customer Questions and Answers for Drive Motor by Bosch

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Manufacturer Part
4.89 (64)
By: Bosch
Part Number: OEM11887989
Manufacturer Part Number: 00660487

The Drive Motor is an OEM replacement part for Bosch washing machines. This powerful motor is responsible for driving the drum rotation during the wash and spin cycles.

A bad drive motor can occur due to electrical faults, mechanical issues, or normal wear and tear over time. Signs of a faulty drive motor include the drum not spinning or agitating, unusual noises coming from the motor, or the washer not starting at all.

Symptoms of a bad drive motor include:

  • The drum not spinning or agitating  
  • Unusual noises
  • The washer not starting  

Replace your faulty washer drive motor with this genuine OEM Bosch part to restore your washing machine. This Bosch part can also be used on Thermador and Gaggenau appliances.
 

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Questions & Answers

For Bosch Drive Motor (Part Number: OEM11887989)

1 Answer

Hello Micah, This is most likely a problem with the motor control board. For a more specific diagnosis with the part number for the motor control board, please post a new question that includes the complete model number, including the numbers following the "/". Thank you for your patience and understanding in this matter.

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1 Answer

Don, If the control is showing the 2 capacitors for this motor then you will need to get the capacitors.

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1 Answer

Martin, Unfortunately the motor is a "sealed" unit and cannot be dismantled to test any of the internal components. You can test the motor winding's and the winding's for a short to ground, and or an "open" winding " Look on the motor connector after you pull it out. There are 5 terminals with blue wires. Numbered from 1-5 there is a locator's tab between # 1 and 2. Another tab between 3 & 4. The motor terminals are named from 1-8. # 1-3 are not used. # 4 & 5 are green ground or motor frame ground so you are left with # 6,7 and 8 motor terminals. Which correspond to the units wiring harness # 3-4 & 5 blue wires. Look at the unit supplied wiring diagram inside the cabinet and you will see exactly what is laid out. Measuring the motor terminals # 6 and 7 ohms value. Then measure # 7 and 8 value. Then measure terminal # 6 and 8 terminals. Then measure every terminal separate to the motor frame ground or to terminal 4-or 5 (ground). This checks that particular winding for a shorted winding. These winding's value should be all within 10% tolerance value's". You didn't mention a problem, so if the motor tests OK, you'll need to move to the next possible issue.

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1 Answer

Hi. Find the supplied tech sheet inside the init folded in a separate packet. Look at the motor connection diagram and follow the motor pins # 6-8. Testing all 3 will find the motor measurements to be from 1.8-2.1 ohms +/- 10%. Also check to see if any one terminal (motor winding) is grounded against the motor frame itself. If so replace the motor part # 00660487. Thank You.

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Jessie for Model Number Bosch 500 Nexxt Washing Machine WFMC5301UC/15

I am trying to determine if the motor on my Bosch 500 series washing machine works or not. The machine will not agitate/spin. I pulled the motor and tried to test the pins with a multimeter. I read an earlier posting about doing this: "Answer Hello Gizmo. Test for 2.1 ohms across 8-7, 6-7, and 6-8 on the motor. If the motor test bad, you will need to replace the motor 660487." The motor I pulled has 5 wide pins...I am not sure what 8-7, 6-7, and 6-8 refers too?

1 Answer

Hi. Look on the motor connector after you pull it out. There are 5 terminals with blue wires. Numbered from 1-5 there is a locator's tab between # 1 and 2. Another tab between 3 & 4. The motor terminals are named from 1-8. # 1-3 are not used. # 4 & 5 are green ground or motor frame ground so you are left with # 6,7 and 8 motor terminals. Which correspond to the units wiring harness # 3-4 & 5 blue wires. Look at the unit supplied wiring diagram inside the cabinet and you will see exactly what is layed out. Measuring the motor terminals # 6 and 7 ohms value. Then measure # 7 and 8 value. Then measure terminal # 6 and 8 terminals. Then measure every terminal separate to the motor frame ground or to terminal 4-or 5 (ground). This checks that particular winding for a shorted winding. These windings value should be all within 10% tolerance value's. If not then replace the motor part # 00660487. Thank You.

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1 Answer

Hello Alicia. The most likely problem will be that you have either a stopped up drain pump ,or a bad drain pump AP3764202 I would try to clean the pump out first, I'm sending you the service file to help you further.

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