Bettymbm May 01, 2017 for Model Number CVS36RS My downdraft is going up & down and won't stop unless I push in the button. and the fan stopped working. Is this the switch that needs replacing or is it the motor.
1 Answer BettyMBM, This issue sounds likely that the up/down switches that are on the motor and would be part number 00414396. Read More...
Laurent July 13, 2016 for Model Number Thermador Cook'n'Vent CVS36R Our snorkel goes up and down, but has two issues: 1) fails to stop when it reaches the top or bottom unless you manually press the up/down switch a second time. (to be noted: it does stop automatically when it reaches the bottom, but not at the lowest position. It goes to the lowest position then comes back up and inch or two and stops without manual intervention.) 2) as the snorkel goes down, at some point it kind of slips (i.e., drops an inch) and then continues on its way down smoothly. I've been told I need a new gear motor. Does that sound correct? There are no strange sounds coming from the motor and it goes up and down without effort.
1 Answer Laurent, For the issue of the snorkel slipping at some point then yes this could certainly be a bad gear motor. For the not stopping when it reaches the down or up position then this would be the switches which are part number 00414396 and there are 2 of them. The part number for the motro si 00487567. Read More...
James H. January 31, 2014 for Model Number cvs36r The downdraft is stuck in the up position and will not go down. We have rarely used this vent so it must be motor or part problem. What do you suggest?
1 Answer Hello James, This will be either the gear motor switch 00414396 or the gear motor 00487567. The only other part in the circuit is the up/down switch 00189968. Read More...
Jim January 13, 2014 for Model Number Thermador CVS45RS The fan is stuck. We pressed the switch to to raise the induction fan but it only opened partially and the motor buzzed. We were able to manually pull the fan up.When lowering the same thing, we had to apply some presure to close it. Now we have it up and when we press to switch to lower it only buzzes and we are unable to move it in either direction. Do we need a new motor and have we messed up anyhing else by manually pushing and pulling on the unit to open/close it? Thank you for your help. Jim
1 Answer Hello Jim. You will need to replace the motor. If you forced and you heard something break, then most likely you broke something. If not, then it should be ok with just the motor. Read More...