Lori July 05, 2024 for Model Number JES1334WD001 I need to replace the roller ring on this microwave. I see that it is currently unavailable. Is there a replacement ring that will work for this model?
1 Answer Lori, unfortunately, the manufacturer does not list a compatible replacement for the discontinued roller assembly WB06X10374. As this is the case, we would not be able to guarantee that an alternative would fit properly. Read More...
Ken S November 23, 2017 Hi - I have a 2 part question. 1 - what purpose does the roller ring serve in a microwave oven? 2 - is it safe to operate a microwave without the roller ring? Thanks
1 Answer Hello Ken. They support the tray off the floor of the unit and support the weight of the food on the tray. You do not need to use the unit without the roller ring. Thanks, Read More...
Ron C August 05, 2015 Can you tell me the diameter of the rollers on your part WB06x10139 ? Are they 1/2 inch or 5/8 inch? I'm looking for a support ring that has 1/2 inch rollers.
1 Answer Hello Ron. Sorry, the manufacturer does not offer the size of the rollers on the ring. Read More...
Pam April 28, 2015 for Model Number JVM1631WH003 GE Spacesaver Microwave Need to replace roller guide assembly - one of the wheels will not stay on.
George April 05, 2015 for Model Number Panasonic Microwave NN-S763WF Manufactured 2003. Was in garage unopened. Started using it for first time this week. Works OK. But makes noise as turntable rotates. I also noticed that some white stuff was rubbing off the roller ring and sticking on to the underside of the glass tray. When I remove roller ring, and use the tray by itself (making sure that what I place to heat is centered over the tray) there is no noise. Question: Should I just wait for a few days and the roller ring plastic wheels will rub down to correct size,? or should I purchase a new ring, or is the problem something else? Thanks!
1 Answer George, Unfortunately we do not have any information on Panasonic parts or technical assistance to be able to assist with your question. Read More...
Bob S. January 25, 2015 for Model Number PVM9195DF1CC The wheels on the assembly guide roller for this model appear to be too large as the glass plate is pushed too high to fit into the 3-sided device that turns the plate. The glass plate does not revolve with the guide in place. The guide roller is 8 1/4" inner diameter and the 3 wheels are 5/8" in diameter. Seems like a 3/8" or 1/2" roller would allow the plate to function properly.
1 Answer Hello Bob, You would need to order part WB02X10838 as per the factory parts list for the model number you provided. If the wrong one has been ordered, you will need to call in for a return authorization to get credit for the return and verify the shipping information. Read More...
David O. November 14, 2014 for Model Number JVM1350AW02 The support roller for this model is shown on your website as no longer available. Is there a part number of a support roller for another model that would be compatible with this model? It measures 8" in diameter from "inside to inside" on the ring. Thanks
1 Answer Hello David! Unfortunately, the support roller WB6X487 has been discontinued with no further replacements or cross references available and our company is unaware of any other available sources. Sorry about that! Read More...
Cj April 12, 2014 for Model Number JVM1631WB006 Does this part number JVM1631WB006 match the model #AP2016749. This is what my part looks like.
1 Answer Hello CJ! Yes, the roller guide assembly WB06X10139 is the correct replacement listed for your GE microwave model JVM1631WB006. Thanks! Read More...
Barbara November 07, 2013 for Model Number GE Profile microwave You have the roller for the glass tray, but to make sure it's the one I need, what is it made of? Thanks!
1 Answer Hello Barbara! Unfortunately, we do not have the specs available to verify the material the item is made of. If you can provide your model number we'll be glad to verify if this part fits your model. Thanks. Read More...
Janice October 27, 2013 for Model Number MW8119SBM SUFFIX B I need a microwave tray support ring and glass plate for an Emerson microwave and tried to find it in your list of parts, but did not find the exact model. Is there anything compatible?
1 Answer Hello Janice, The Glass Tray 243019000008 is in stock and will ship today if ordered from us. The roller ring TJ80QBP7160 is not in stock but if ordered, it will usually ship in 5 to 6 days. Read More...