Wendy December 01, 2011 for Model Number HVM1540DN1WW How do we disconnect/reconnect the green ribbon that goes from the control panel to the smart board?
1 Answer Hello Wendy. On the connection on the smart board, you will pull upward on the tabs on the sides of the connector and remove the ribbon cable from the control panel WB56X10817. Hope this helps. Read More...
Wendy December 01, 2011 for Model Number HVM1540DN1WW How do I know if it is the control panel or the smart board? The only buttons that work on the microwave are light, fan, 30 second button, power level and clear.
1 Answer Hello Wendy. If some of the buttons work, and other don't, it is a bad control panel WB56X10817 most of the time. Usually, if the smart board was bad, the control panel would not work on any buttons. Hope this helps. Read More...