Nick June 20, 2021 for Model Number ZISB360DMC Noticed water on the floor - front right below the refrigerator door. Water appears to be running around or under the condensate pan and then running down between the door seal and refrigerator opening. I see no apparent leaks from the water /ice maker lines. Is it possible that a hole developed in the condensate pan causing the leak or is it possible that the condensate fan/system is faulty? The condensate fan does run at times but I'm not sure if it runs when it should or long enough. The condensate pan is usually dry but water does sit in pan at times. Thanks for your help!
1 Answer Nick, as the sealed system is at the top there should not be any water accumulating unless either there is a pinhole in a tube or if frost is forming on the sealed system tubing. If there is frost starting, this can be caused by a refrigerant leak which would require a freon certified technician to repair. Read More...
Kevin December 12, 2018 for Model Number TFH30PR Fridge cools down but then won't come back on again when temperature rises overnight in both fridge and freezer.
1 Answer Kevin, it sounds like the operating thermostat may not be cycling the unit back on, the part is [WR9X521] Sometimes if the the unit is not running, you can tap the control and if it comes on, you know the control is failing and needs to be replaced. Read More...
Troy July 01, 2018 for Model Number ge monogram refrigerator ZISS48DCASS Freezer cold... Refrigerator only about 40. Replaced the: 1. Defrost timer about 6 months ago (that worked then). 2. Fresh Food Damper a couple days ago (old one seemed fine), but replacing it helped a little so Im good with that. 3. both door seals they were a bit worn so we replaced those as well. Still not quite cold enough in fridge. and the whole family recalls when you shut the refrigerator door it would literally "suck" shut and was hard to open for about ten seconds. I'm thinking Evaporator Fan and blade? I can hear the Evaporator Fan working though when I open freezer door and activate the fan, but when I shut the refrigerator door its not as loud as it used to be..... Am I missing anything???
1 Answer Troy, thanks for the question, you may have a defrost problem. The evaporator is located in the ceiling of the freezer section. See if there is frost built up on the ceiling. Next, check to see if there is air flow coming from the freezer to the refrigerator side through the air vent, is no air is coming through the vent then the evaporator is iced up and either the defrost bimetal is bad or the heater itself is bad. Read More...
Roboy June 17, 2018 for Model Number TFX27PRXDWW Hi, I am trying to find out how many BTU's the replacement compressor AP5305226 provides. I looked around and can't find any specs. Thanks
1 Answer Roboy, Unfortunately we do not have the BTU information for the compressor kit but this is the correct kit for your unit. Read More...
Lane March 02, 2018 for Model Number ge monogram Is it difficult to replace a compressor if you have never done it before?
1 Answer Hello Lane, The compressor is a part of the hermetically sealed system. It should only be changed by a Freon certified technician since this job is regulated by the EPA. Read More...
Sam May 07, 2017 for Model Number ZISS480DMB GE Monogram ZISS480DMBS Side by Side. Not freezing / not cooling. Compressor is not starting. Tried replacing capacitor (easy repair & inexpensive). No luck. Is there a way to check the compressor to either rule it out as the problem or confirm it needs to be replaced? What other components should be checked if the compressor isn't starting? Thank you for your time and information. Sam.
1 Answer Hello Sam. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/193358-freezer-fridge-not-cooling.html Read More...
Steve December 16, 2016 for Model Number PSS27NGMDWW Hello, Had a tech look at fridge that quit cooling. Traced to bad relay on compressor. Ordered and replaced relay. Plugged fridge in and the compressor kicked on for about 3-5 seconds and then quit again. The old relay was definitely bad but I pulled the new off again and checked and its still good. Is there something else to replace without replacing compressor? Thank you.
1 Answer Hello Steve. Based on the information you provided, it sounds like the compressor has failed and will need to be replaced on the unit. Read More...
Jaime December 12, 2016 for Model Number GSS20IEPWW Hi, My compressor makes a big huge noise when it stops. Not all the time, but I happens very often. It started happening after I replaced the motherboard. It has something to do with the motherboard? Or, it has something to do with the relay? Thanks,
1 Answer Hello Jamie. It sounds like the compressor is bad and will need to be replaced on the unit. Read More...
Carlos November 23, 2014 for Model Number gss25jfmdww Compressor not working i stalled a 3 n 1 power start relay with a 1/4 to 1/3 H.P. 120v and nothing happened. what size is the compressor? and what else could be the problem? could it be I need a bigger power start relay.
1 Answer Carlos, We do not have the HP of the compressors but most refrigerators would have a 1/4 HP. If 3 n 1 has been installed then the compressor is faulty and would need to be replaced. Read More...
Anthony October 26, 2014 for Model Number ZFSB27DAGSS Refrigerator stopped cooling. Lights on, water is working, fans off. Found bad compressor overload relay and bought kit and replaced overload relay then plugged it in and it worked. Both sides got to proper temp 7 degrees freezer, 37 in refer. Ice maker made one or two cycles of cubes then after a couple hours the refrigerator stopped working with the same symptoms as before. No cooling no fans. please help. thank you Anthony
1 Answer Anthony, The most likely cause of the unit not cooling and the fans not running would be that it has gone into defrost and has not come out of defrost. You will want to test the thermistor on the evaporator to see what the resistance is. The proper resistance rating should be 42.2K ohms at 0 degrees, 14.4K ohms at 37 degrees and 5K ohms at 77 degree room temp. If this checks ok then the control board would most likely be the cause. Try unplugging the unit and let it sit for about 10 minutes then plug back in to see if it comes on. If it does then the issue would be the control board. Read More...