Nick February 03, 2025 for Model Number PT970SR2SS No contol on microwave or oven . No numbers just blank
1 Answer Hello Nick, thank you for contacting Appliance Parts Pros. From the manufacturer's wiring diagram, it does not appear that the microwave and oven share any common connections except where the entire unit connects to the home's wiring, this indicates either a poor connection or source power electrical issues. I recommend turning the unit off at the breaker and checking those connections are secure and undamaged at the unit. Read More...
Eric May 12, 2023 for Model Number PT970SR3SS Our GE microwave oven combo is displaying an "FO" error which indicates a control panel problem. Should I replace the touch screen/ contol panel only or should I also replace the "Control board? The microwave works fine.....the only problem is the oven. Thank you!
1 Answer Eric, This would be a control panel only problem and that is all you would need to replace. Read More...
George January 25, 2022 for Model Number PT970SR3SS Hello, I have the model listed GE oven/micro combo. Recently some of the buttons on the microwave stopped working. I turned the power off and on and that seemed a temporary fix. Over the past few days, more and more buttons stopped working, now none of the microwave buttons work. All of the oven buttons work and have worked the entire time. I would assume the control panel AP5306653? But possibly one of the boards, AP5632461 or AP5331916. Any advise to pinpoint the problem? And if I order the wrong part, can i return it? Carefully opened and resealed of course. Thanks, George
1 Answer George, From the information provided the control panel assembly would be the likely issue WB27T11343. If this does not solve the issue then you would also need the Microwave control assembly WB27T11294. Unfortunately on this issue, the manufacturer does not provide diagnostic data for the board. Sorry, but these parts are not returnable after being installed. Read More...