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Customer Questions and Answers for Interface Disp Asm Bq by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11618601
Manufacturer Part Number: WR55X10516

Questions & Answers

For Ge Interface Disp Asm Bq (Part Number: OEM11618601)

1 Answer

Bob, The dispenser control will most likely not be the issue with the unit. The most likely cause will be that the fill tube in the door is frozen. Take the kick plate off and disconnect the tubing at the bottom of the door. Push the dispenser lever and if water comes out of the tubing that is coming from under the refrigerator then the issue will be the fill tube is frozen. If it is frozen then you could install a dispenser heater kit WR49X10173 to correct the issue.

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1 Answer

Mike, When the dispenser stops working, take the kickplate off and disconnect the water line at the bottom of the door. Push in on the dispenser lever with it set to water and if water comes out then this means that the dispenser is frozen and you will need part number WR49X10173 dispenser tube heater kit.

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Robert for Model Number GSH22KGPACC

Please refer to question and answer 1. Thanks for your answer, but all other parts of the refrigerator are working and it's only this panel that's not functioning. Wouldn't some other part of the refrigerator not be working as well, if it's the mother board. I have order another Interface board to see if the sent one was defective. I've also checked for loose wires as well and there are none. Does the 6 pong plug that goes into the board and then goes into the freezer door, able to come out? It seems like it is permanently there and guess that goes to the mother board. Is that correct? When installing the board is it necessary to shut off the power? If this doesn't work I guess I will have to order the mother board. I did take off the back and look at the mother board and saw no loose wires and assume the wiring from the 6 pong goes directly to the mother board.

1 Answer

Hello Robert. Based on the information you provided, it sounds like the main control board WR55X10942C is bad , and not the dispenser board. Hope this helps.

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