Mr. Smith September 24, 2019 for Model Number gss25wgtacc When I try to get ice or water out of the dispenser, all the lights on the panel turn off when I push on the paddle and nothing comes out. The Ice machine is making ice, and the water line is hooked up. The water filter needs to be replaced (the refrigerator is new to us, we just moved in), but I would like to figure the cause of this issue before purchasing a new filter. or possible having to replace the refrigerator, if it can't be fixed. Thanks.
1 Answer Mr. Smith,Usually, you will find that the wire harness that comes thru the bottom of the door is damaged and some wires have been separated. You will need to remove the wire harness cover and inspect the wires and repair with but connectors. Read More...
Doug April 20, 2017 for Model Number gss25qgtgcc The water dispenser has stopped dispensing water. Crushed ice and Ice cubes dispense OK. Refrigerator and freezer temp 38F and 1F so frozen water reservoir unlikely. Water button plastic on control panel cracked. Pushing the water selection button causes an audible beep and the water button light comes on but zero water is delivered. What do I need to make repair?.
1 Answer Hello Doug. Remove the water line from the bottom of the freezer door and see if water comes out there. If so, then the water line is frozen inside the door and will need to be thawed out. Thanks. Read More...
Ted January 15, 2016 for Model Number GE refrigerator GSS23WGTA Yesterday when the power to our home went off for about 3-4 hours, then turned back on, the cooling motor in our refrigerator did not turn on, even though the appliance had power (the light turned on when the door was opened). There was a steady ticking noise from the temperature control panel on the freezer door. There was no green light on the control panel. The ice dispenser did not work. We called a service man. Just before he arrived (about 7 hours after the power came back on) the control panel started working again and the cooling motor turned on. The repair man said we needed a new computer unit in the back of the refrigerator - some $300 plus labor, etc. We decided to not get the servicing as everything seemed fine. We paid the man for his house call. he also said we needed a power surge bar for the refrigerator, so we installed one last night. Unfortunately our power went out again early today for 3 hours, then back on. The refrigerator is acting up again - no control panel but a steady ticking noise like a clock. Any ideas? Would you have the new parts if we need them?
1 Answer Ted, The most likely part that will be needed with the fans not coming back on and the dispenser control not lighting up would be the main control board WR55X10942C. Read More...