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Customer Questions and Answers for Module Control-Shield Ki by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM18097680
Manufacturer Part Number: WD21X22581

Questions & Answers

For Ge Module Control-Shield Ki (Part Number: OEM18097680)

1 Answer

Hello KD. Based on the condition and information you provided, it sounds like the control module has failed and will need to be replaced on the unit.

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1 Answer

Hello Marc, Since it is not often that a power outage affects the touch panel, my first suspect would be a connection between the touch panel and the control board. My next suspect would be the control board WD21X22562.

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1 Answer

Brian, In most cases when the door is not staying closed it is caused by the cup shaft and lever. You would want to replace part number WD16X313 for this issue. For the indicator light flashing, it is normally a sign that the keypad is stuck and would need to replace the adaptor WD21X10199.

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1 Answer

Hello Nyrene. Based on the information you provided, you will need to order and replace the control module on the unit.

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1 Answer

Hello Bill, We need a bit more information. Does it ever drain? Do you hear a motor running or trying to run? I would try this as per the tech sheet: FILTER AND DRAIN SYSTEMWill Not Pump Out1. Remove filter screen in back of dishwasher. Check piston valve. It may be jammed by a toothpick or other object. Remove valve and check spring and rubber parts. 2. Check routing of hose system. It must be free from kinks. 3. Drain line check valve must pass water in the drain line direction only. 4. Check for blocked or partially blocked drain line and air gap. If you hear the motor humming like something is hung in it, try this as per the tech sheet: MOTOR-PUMP MECHANISM Motor Stalled-Hums 1. Disconnect Power. Try to turn motor shaft clockwise to determine if seal is stuck and can be broken loose. If motor shaft cannot be turned, cutter blade may be bound up. Proceed to step 2. 2. On inside of dishwasher, remove sump cover. Remove the grid in the sump and reach down into the sump. Check for blockages such as bone, wire ties, etc. If it contains debris, clean thoroughly. If motor shaft cannot be turned, remove mechanism.

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