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Customer Questions and Answers for Sensor by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM6070785
Manufacturer Part Number: WB21X5207

Questions & Answers

For Ge Sensor (Part Number: OEM6070785)

1 Answer

Hello Crystal, it is not recommended to get the coils or sensor wet. Any residue on the coil would burn off in use.

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1 Answer

Hello Joleen, as per the manufacturer's website, this is the explanation, "Starting in 2018, UL regulation requires all coil top ranges to have temperature limiting capabilities to reduce the risk of cooktop oil and grease fires. As a result, our electric coil burners now use Sensi-Temp Technology.". That being said, all stove manufacturers with electric stoves using cooktop coil elements have to use this or a similar type of safety temperature limiter. For the most part, it does not cause any cooking problems however since the sensor will only cut off once the area around the burner or pan reaches about 450 deg, The tradeoff is now you have to have flat-bottom pans that will touch all of the coil's top heating area to be able to absorb the coil's heat before it reaches the cut off point, same as with smooth top cooktops.

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Vic for Model Number JB258DM1WW

Just got this range today. Tried to boil a pot of water for pasts tonight. The coil shut off twice -- once as the water was trying to come up to a boil, and again once the pasta was in the pot. It shut off for so long that the water completely stopped bubbling! I understand that this is due to the Sensi-Temp coil. Are there replacement coils I can purchase that are like my old ones that will not shut off during cooking? Is there a way to disable the Sensi-Temp until in each coil? I'm desperately looking for a solution in the next 30 days. If I can't find one I'll have to return the range as I cannot just cook on low and medium settings. From reading a few forums I see that this is a very common issue -- and may not be the fault of GE. You've probably seen this question a lot. What can I do? Thanks.

1 Answer

Pamela, the "sensi temp" cooking system has been in existence for quite sometime. Like anything else, some people enjoy/prefer the system, others don't. What we're going to need is the model number of your product, so we can review the circuits and advise you of the possible changes to your stove. Thanks,

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1 Answer

Hello Charlie, you would have to replace the range for a unit that comes with a limiter installed.Thanks!

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Patricia

How do I operate a pressure canner on a sensi-temp coil? It's important that the temperature remain steady once the weight begins jiggling. The canner bottom is definitely wider than the coil. Will this affect performance of the sensi-temp coil? Also, how can I make jam on the sensi-temp coil, given that this requires maintenance of a full rolling boil? It almost seems as if this new technology was designed only for heating and serving, and not for serious cooks who need to maintain high temperatures for searing, jam-making, and canning.

1 Answer

Hello Patricia, as per the manufacturer's website, this is the explanation, "Starting in 2018, UL regulation requires all coil top ranges to have temperature limiting capabilities to reduce the risk of cooktop oil and grease fires. As a result, our electric coil burners now use Sensi-Temp Technology.". That being said, all stove manufacturers with electric stoves using cooktop coil elements have to use this or a similar type of safety temperature limiter. For the most part, it does not cause any cooking problems however since the sensor will only cut off once the area around the burner or pan reaches about 450 deg, The tradeoff is now you have to have flat-bottom pans that will touch all of the coil's top heating area to be able to absorb the coil's heat before it reaches the cut off point, same as with smooth top cooktops.

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1 Answer

Maria, Unfortunately, you would not be able to put a normal burner in place of the sensi temp burner.

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1 Answer

Charles, you will want to ensure that the cookware is flat and has no ridges or fine grooves by using a flat edge to verify that the cookware is flat. If the cookware is not properly flat or is not sized to the coil properly, this can influence performance as the sensi temp is going to limit how hot the coils can get to prevent chance of an oil fire. If the cookware used is verified as being flat, and is sized to the appropriate coil, amount of food being cooked on the coil can influence heating as well. If all these things check good, and the element cycles on and off too quickly, it is possible that the sensi temp could be inappropriately operating. If you could provide the model number for your appliance in a new inquiry, this will allow for the most accurate information possible.

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1 Answer

Hello Jim! Unfortunately, this item has been discontinued with no further replacements or cross references available and our company is unaware of any other available sources. Sorry about that!

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