1 Answer Randy, Thanks for the question!!! They will not come on unless the button in the center is pressed down (which should only be done by a pan!). Read More...
1 Answer Val, if the oven is turned on to a higher heat for a long period of time, the heat can accumulate at the stove top as the vent for the oven is just beneath the top panel. Read More...
Linda September 02, 2020 for Model Number JBS160DM3WW I have the Sensi-Temp coils and my food continues to mess up when I'm frying. How can I adjust the temperature regulator so my food can cook properly? I wish I never purchased this range. thank you
1 Answer Hello Linda, there is no temperature adjustment with the new (safety) Sensi-temp top burner elements. It is not advised to attempt any modification or to try to replace them with the older (non-Sensi-temp) coils. As a suggestion use a straight edge and check the outer bottom of your pots/pans, they should be flat with no gaps across the bottom, true flat pots/pans will sit on the entire coil and absorb the heat and keep the coil's Safety thermostat from cycling the element off excessively. Read More...
Lisa July 31, 2020 for Model Number JB258DM1WW If the sensi-temp button does NOT touch the pan, will the coil turn off or stay hot? Like millions of other consumers, I can no longer cook due to these terrible sensi-coils. I just bought my electric stove 3 months ago and the sensors are clean and it still shuts off. Even with my few new, flat pans! I've been cooking for 45 years, have plenty of expensive NON-flat cookware, and no fires yet but now I can no longer cook since the coil won't stay hot. I cannot stir-fry, deep-fry, can vegetables or jam, or do anything else that requires sustained heat, and will have to invests in a propane system or try to find old-fashioned burners instead. Or cook on a woodstove! If I can disable it, however, life will be good. Can I wedge something in to keep it from touching the pan? Will that work?
1 Answer Hello Lisa, It is never advised to bypass manufacturers features as this could cause many potential hazards such as fire, electrocution, etc. You should contact the manufacturer's customer service with your concerns. Read More...
Angie May 14, 2020 for Model Number JB258DM1WW I desperately need to change the sensi-temp burners for my stove. I've had them for about 3 months and hate them. I cannot cook any of my regular, traditional meals and I refuse to spend hundreds on new pots and pans. Please let me know how I can replace these sensi-temp burners with REGULAR burners. Model # - JB258DM1WW Please Help!!
1 Answer Hello Angie, the manufacturer does not list any other cooktop coil elements for your model, all stove manufacturers with cooktops using coil elements have been required to use some type of safety coil element design. As such we can not recommend or comment on removing a safety element as originally designed by a manufacturer, I would suggest you contact the manufacturer's customer service with your concern. Read More...
Halle April 13, 2020 for Model Number RBS360DMBB Is it possible to replace the sensi-temp coils with regular coils for model RBS360DMBB? What about for model JBS160DMBB? If so, what would be the appropriate replacement parts? Thanks in advance!
1 Answer Halle, This is not recommended due to this changes the manufacturer's design and could cause issues including fire, shock hazard, etc... Read More...
1 Answer Hello Angel, While it is impossible to manufacture a metal part that will not discolor with exposure to heat, I'm sorry but we will need to ask you to post a new question including the model number from your units' I.D. tag so we can provide a proper diagnosis and recommend parts that can be guaranteed to work properly on your unit. Thank you for your patience and understanding in this matter. Read More...
Lisa February 17, 2020 for Model Number JB256DM1WW I have had my electric range for 2 months and I have had 2 8" sensors stop working. I don't like this at all. Whytdoes this keep happening to a a fairly new range?. I can't play for a replacement everytime this happens I am ver disappointed with this range.
1 Answer Hello Lisa, we are an appliance parts distributor, you would need to contact the manufacturer's customer service with your concerns. Read More...
Anita February 17, 2020 Can not get temp to 350 to deep fry my chicken much less the 450 it claims to get to.
1 Answer Anita, if the model number of the appliance could be provided in a new inquiry, this will allow for the most accurate diagnostic information to presented to assist with this issue. Read More...
Nadine January 15, 2020 for Model Number Serial # 271006R I have a tenant telling me a burner is not turning off, he has to turn off the breaker. This is a sensitemp range and that is dangerous
1 Answer Nadine, if the model number for the appliance could be provided in a new inquiry, this will allow for the most accurate information possible. Read More...