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Customer Questions and Answers for Sensor by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM13023171
Manufacturer Part Number: WB27X10985

Questions & Answers

For Ge Sensor (Part Number: OEM13023171)

Bryan

Hi I have older (10 years?) GE Superba oven/microwave combination unit. Microwave will heat for 3-4 minutes OK and then the heating stops. You can hear magnetron hum has stopped but fan continues running. After some time(5-10 min), it will start to heat again. I had technician review and he thought it was the magnetron - installed a new one and same thing happened, so we put back the old one. He told me it was in the control board - I replaced it. But it did not fix the problem. Is it likely to be bad thermal sensor or something with fan/cooling? Thanks!

1 Answer

Bryan, if the model number of your appliance could be provided in a new question, this will allow the most accurate information to be presented.

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1 Answer

Sesiom, Based on the information provided the oven sensor is located in the oven and is part number WB21X10165 but a mor likely issue for both elements not working at all is the hi limit thermostat part number WB24X46906 or the range relay board part number WB27X25594. Each of these should be checked with a multi-meter to determine the cause of the issue. To pull the oven out you will likely need assistance and an oven dolly or a table to pull it out on.

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Ned for Model Number JVM3670WF10

Hi! I would like a diagram, instructions or a video about removing the keypad panel for this microwave. I believe I may have to remove the unit from the wall (under cabinet mount) to access screws at the top of the unit - but don't want to do this, if at all possible. The microwave is not currently working but exhibited issues that indicated that at least one of the interlock switches was bad. I will check other components once I have gained access. Can you help with this? Thanks, Ned

1 Answer

Ned, to remove the user interface, the microwave will need to be unplugged and the vent grill would need to be removed first. This can be done by removing the two screws that would be located on the top cover about 3" from each end of the grill. Once the grill vent is removed, a mounting screw will be visible on the side of the user interface that will need to be unscrewed. This will allow the user control panel to lift up and out to be able to access the door switches.

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James for Model Number LVM1750SM1SS

Microwave is not heating. I replaced one of the thermal switches because it showed bad. But now when I plug it in the fan runs and will not shut off. I let the fan run for over 30 minuets to see if it would reset itself but it didn't shut off. The replacement switch I used is (22-WB27X1127). The other thermal switch showed good as well as all door switches, fuse, capacitor and diode. There is no heat around the oven because the stove has not been on. I don't know if the microwave heat is working yet because I haven't tried heating anything yet. ?????

1 Answer

James, It sounds like you replaced the fan thermostat. That is supposed to be open until it reaches a certain temperature then it will close and the fan comes on. Check the terminals on the magnetron for less than 1 ohm of resistance. If it fails then replace the magnetron.

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1 Answer

Don, The thermal fuse is part number WB27X10928 and if it blows again you will want to check the door switches for continuity when the door is opened and closed.

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1 Answer

Daniel, the magnetron thermal fuse for your model is part number [DE47-20007B]. We would not be able to guarantee that the one that you have would work as there are variances from manufacturer to manufacturer.

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