Customer Questions and Answers for Surface Element (Cooktop) by Ge

This surface element is the electric heating source for one cooktop burner. Replacing a failed element restores fast, even heat and dependable temperature control on your electric range or cooktop.

• Supplies heat to the selected surface burner when power is applied
• Restores consistent heating and proper cycling after element failure
• Common symptoms: burner won't heat, heats intermittently, or shows visible damage/hot spots
• Often tests open with a meter when failed

• Disconnect power at the breaker before servicing; allow the unit to cool completely
• Protect the cooktop surface; follow your service manual for access to the element
• Note wire positions; transfer wires to the same terminals and reuse existing mounting hardware
• Handle by the frame only; avoid touching the element surface. Reassemble and test operation