Jeffrey B June 30, 2026 for Model Number WSM2420D3WW The washer tuner knob has begun to rotate freely and wont engage the cycle dial. I have no idea what happened to cause it to fail. The washer works perfectly. Is there some trick to this knob that will get it to engage again?
1 Answer Jeffrey B, thanks for the question.Unfortunately, the manufacturer has discontinued the knob for this timer, and it is no longer available for purchase. The manufacturer has not offered a replacement or substitute. Sorry for the inconvenience. Read More...
Henry September 07, 2022 for Model Number wsm2420d1ww HI, there. Since Part Number: AP5985225 is no longer available, is there any replacement or substitute?
Dennis January 17, 2022 for Model Number WSM242OD0WW The knob on the washer of this stackable washer/dryer broke. There is still a piece of it stuck on the timer shaft. The shaft doesn't appear to be set screw. The timer dial still seems to be in good shape. I can use the washer by push/pulling a black component still on the timer shaft. Question: Do you have a replacement knob for this unit? My unit is white but all I see is a black knob. Thanks, -d
1 Answer Dennis, If you get ahold of the piece that is still attached and turn it counter-clockwise then it will remove and you would just need to replace the knob. Read More...
Daniel October 24, 2021 for Model Number WSM2420D0WW Does this knob screw onto the washer? I am using WSM2420DOWW.
1 Answer Daniel, the washer timer knob WH01X24654 for the model provided does screw onto the timer shaft. Read More...
Colleen K August 07, 2020 for Model Number WSM2420TCAWW I need a washer timer knob and received this replacement part. It does not fit. The original one is white and almost 1” in height. The one I received is black and about an eighth of an inch short. It doesn’t grab the inner dial to select different washer cycles. The original white knob had splines on the inside that gripped the inner washer dial. Is there a dial that comes with this one that would work? I could send you pictures.
1 Answer Colleen, I believe you need the matching part for the knob you received. That part number is WH11X10045. Read More...
Walter K. December 12, 2019 for Model Number WSM2420D1WW I need a timer knob. The one I have has an elongated neck that screws onto the bolt and is white. Your replacement knob is flat and black and I will not be able to screw it on. Do I have to modify anything else in order to be able to use the replacement knob?
1 Answer Hello Walter, As per the manufacturers' parts list, WH01X24654 is the correct knob for the washer timer. There is also a dial WH11X10045 located behind it. Read More...
Grace C September 15, 2016 for Model Number WSM2420D1WW If this doesn't work will I be able to return it for a full refund?
1 Answer Grace, Here is a link to our return policy. http://www.appliancepartspros.com/customerservice/returns.aspx Read More...
Ron February 01, 2016 for Model Number WSM2420D1WW AP5985225 is a little plastic knob. Surely the price shown is an error ?
1 Answer Hello Ron, I'm sorry but retail pricing is determined by the manufacturer and we have no control over it. Thank you for your patience and understanding in this matter. Read More...