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Customer Questions and Answers for Dishwasher Upper Rack And Roller Assembly by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM6120972
Manufacturer Part Number: WD28X10049

This upper dish rack assembly includes the rack frame, rolling wheels, and adjustment mechanisms that allow it to slide in and out of your dishwasher. It holds cups, glasses, and smaller dishes in the top section of your dishwasher. Replace this part if the upper rack doesn't slide smoothly, has broken tines, or if the height adjustment mechanism is damaged.

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Questions & Answers

For Ge Dishwasher Upper Rack And Roller Assembly (Part Number: OEM6120972)

1 Answer

This part has been discontinued by the manufacturer & is no longer available.
No alternate or substitute part has been recommended by the manufacturer.
We would need the model/serial numbers in order to properly research your issue
and give you the correct information and part numbers for the machine you are working on.

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1 Answer

Hello Joshua,
the upper dish rack (WD28X10049) is no longer available as per the manufacturer, there is no substitute rack listed. The lower dish rack WD28X10384 is still available.

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1 Answer

Hello Mark,
I'm sorry but this part WD28X10049 has been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter.

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1 Answer

RJ, WD28X10049 appears to be slightly bigger than WD28X10036. Sadly, the part [WD28X10036] designated for your model is discontinued and no longer available. No approved substitute part has been listed by the manufacturer.

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1 Answer

Pam,

There would be 2 options to correct this issue. The first would be to get some grey vinyl touch up paint for the racks which is part number WP676455. The second would be to get a new upper rack which is part number WD28X10399.

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