John N July 26, 2022 for Model Number ioannis.nikas77@gmail.com When attempting to replace the Filter Assembly EAM60930601 / AP5236719, has anyone faced difficulty removing the red wire harness from the existing filter and if so, any recommendations? I push down on the clip and pull but can't seem to get the harness to disconnect. Any tips? Thank you.
1 Answer John, You would simply push on the clip that holds the connector in place and pull up. Read More...
David May 14, 2022 for Model Number WT5101HW My machine is starting to make noises (clank or grind) when setting up to balance the load. I notice the wash plate spins 3-4 times in the same direction before reversing to the opposite direction during this process. My repair shop says I need a mainboard, RPS, and Stator Assembly. Otherwise washes fine. Your thoughts?
1 Answer Hello David, This sounds like there is an issue with the clutch housing assembly AEN73131406. Read More...
Paul January 05, 2019 for Model Number WT5070CW What function does the filter assembly do? It is an electronic part with copper magneto looking assembly.
1 Answer Paul, the function of the filter assembly is to "clean" the wave pattern of the electrical current that runs throughout your appliance. It is responsible for ensuring that the current running to your controls do not cause any damage. Read More...
Paul January 05, 2019 for Model Number WT5070CW During the rinse cycle the washer only spins. It will not add water. This happens during the complete wash cycles. If I put on the rinse cycle it adds water and rinses normally. I have already replaced the complete water valve assembly.
1 Answer Paul, based on this, I would look towards the control being the issue. You will want to check the voltage being sent to valve 3 which will be responsible for filling during the rinse cycle. If there is not 110v AC being sent to the valve when it starts into the rinse cycle, then the control EBR67466109 is not engaging during cycle properly. Read More...
Jim January 15, 2018 for Model Number wt4970cw I get no error code. but washer will start up then stop in no particular spot. Then it will turn on and off but never finish the wash.some times we will have to unplug and plug back in to get it to start up again no idea what to try?
1 Answer Jim, Based on the information this issue will most likely be caused by a faulty main control board on the unit. Read More...