Di March 19, 2019 for Model Number WT5001CW I have replaced the clutch assembly, and the agitator in the tub do to mechanical failure and that all seems to work ok. Now we cannot wash a load without getting a UE code even running the washer empty on rinse and spin. It does not seem to be out of balance. The tub does move around a little when spinning. I checked the washer for being level and it is dead on and feels secure on the floor. I looked at all the suspension rods and none are broken. They all have spring tension and movement. I don't know how to tell if they are worn out. What would be the most likely cause for this EU code to occur when it is not out of balance?
1 Answer DI, Check and make sure there's nothing stuck under the wash plate or between the tubs, make sure the washer is draining properly. You didn't mention any abnormal noises so the next check would be the wiring between the control board and the motor rotary position switch 6501KW2002B Rotor Position Sensor Switch, if all's OK then replace the switch assembly. Read More...
Michael January 29, 2018 for Model Number WT5001CW When I try to turn my washer on, I can hear the startup music sounds, quieter than they were before, but the display does not come on and none of the other buttons do anything. The washer would leak a little when draining(when it worked) and shut off mid cycle. I used to unplug it and let it set for a bit then it would turn right back on and I could put it on spin only to finish the cycle. Now, I've checked the hoses to be sure they are tight and unclogged.
1 Answer Michael, With there not being a display or operating then this would most likely be a main control board EBR62198104. Read More...
Matt December 18, 2017 for Model Number WT4870CW I get a constant uE code, even when washer runs empty. The unit is level. Any idea what to try and replace? The shock/suspension rods are look fine, I took each one out and inspected/relubed. The rotor assembly nut on the bottom of the unit is tight. Not sure what the issue could be.
1 Answer Matt, With this issue the most likely cause will be a control board issue with the Error coming up but not actually getting off balance. Read More...
Tim July 01, 2017 for Model Number WT5070CW My lg washer has LE code what could be the problem and how difficult would it be to repair myself?
1 Answer Tim, In most cases the LE code would be a bad RPS sensor and would need to replace the sensor. If the sensor does not correct the issue then it could be wiring issue. Read More...
Tim April 23, 2017 for Model Number WT1201CV Water would not pump out. Changed water pump, the pump I ordered was a pump only no wire harness as I seen on repair video. Washer will get to a certain point and still will not pump water out. What is the sensor right beside the pump and does it have anything to do with pumping out the water. If pump is not getting power what may be the problem there.
1 Answer Tim, The sensor would not have anything to do with the unit not draining. If there is no power to the pump then check the wiring harness to make sure no loose or damaged connections. If this checks ok the main board would be the issue. Read More...
Becky February 19, 2017 for Model Number 79629272000 Kenmore Elite Top Load. We changed the clutch assembly using the part we ordered from you guys. The old one had teeth broken. Now the machine is filling up with water till it looks like it is about to overflow and then just sits. It is not agitating the whole drum just turns occasionally. I can push the drain and spin button and it will drain and spin correctly. Help!
1 Answer Becky, The overfill could be due to a clogged, kinked or twisted air tube between the tub connections and the water level switch. then check to make sure the wiring harness at the water level switch is attached properly and tightly. If all's OK replace the water level switch. You didn't mention an error code in the display, but you'll want to recheck the electrical connections at the motor stator and clutch as well as the brake actuator. Check the linkage between the clutch and brake. You'll also want o check the wiring at the control boards. If All Checks OK, then you'll need to check the main control board. Read More...
Rjdewey January 24, 2015 for Model Number 796.29002000 My top load won't drain. I pulled apart the pump and applied power and it spins. I get code OE. I did find the pump was off one of its mounts and could move in operation (off mount closest to rear of washer). What role does the sensor play and is it a frequently replaced part. I am going to reassemble after testing the pump gets power. Is there a way to test the power without filling the washer with water?
1 Answer Rjdewey, Unfortunately there is not a way to test power to the pump without filling the unit with water. The sensor is a water temp sensor and would have no effect on the unit not draining. Read More...
Mike April 21, 2014 for Model Number 79629002000 I have a Kenmore elite top load model number 79629002000 and all the cycles work good except it wont drain and comes up with code OE which i know is for drain failure. Do I just get a new pump of try something else first?
1 Answer Hello Mike. If there is power to the pump, and it does not drain, you will replace the pump on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Rockinrobin February 11, 2013 for Model Number 79629002000 I'm having an out of balance issue (display shows UE) during Spin (with/without laundry in tub) on my 1.5 Year Old Kenmore HE Topload Washer. Therefore, I need to know what this part senses?
1 Answer Hello rockinrobin. Check the bearings and make sure the inner basket is not loose. If it is, it will cause the issue you are having with the unit. If the bearings are good, you will need to check and make sure the shocks are good for the outer tub assembly. Read More...