Andy December 01, 2019 for Model Number DV520AEP XAA 02 I need a new drum will the dc-9714492g work in my dryer? It says I need to get dc-9714492a
1 Answer Hello Andy, as per the manufacturer, the correct drum for your model is part DC97-14849A. Read More...
Anthony September 05, 2019 for Model Number DVE52M7750V/A3-00 My drum cracke. What drum assembly will I need?
Marybeth November 05, 2018 for Model Number DV350AG Samsung dryer Has Samsung corrected the drum defect that causes the drum to crack? I don't want to repair a defective machine twice! DV350AG Samsung dryer.
1 Answer Marybeth, Unfortunately we are not showing any information on the drum being changed or showing that they made any design changes to them. Read More...
Lynda July 25, 2018 for Model Number DV42H5200EW/A3 Hello, the drum on my Samsung dryer is cracked. It started as just a crack and now it actually has a hole big enough for socks to fall in to. The warranty has expired. Can you help me find the correct replacement part? Please and thank you.
Honey B May 27, 2018 for Model Number Model# DV350AEW/XAA, Serial # JK685WBB06359B My 5yrs old daughter hide inside the dryer while she was playing hide and seek, since then the Samsung dryer has been making a loud noise when drying clothes. We opened it and checked inside,everything was fine,expect that the drum was a bit expanded by the tip where the drum was welded. Please what type of drum model# can I use to replace the broken one. Thanks
1 Answer Honey B, It sounds likely that the drum has been taken out of round and would need to replace the dryer drum for this issue. Read More...
Daniel M January 01, 2018 for Model Number DV365ETBGWR/A3-0001 I have this dryer and it had a warranty from pc richards that is now expired. They replaced the boards and the heating elements last year. Now after having a thumping noise and some visual inspection i see a spot inside that the roller is sticking threw when it gets there. What do I need to order to replace this? Thank you Dan
1 Answer Daniel, You will want to replace the damaged roller but sounds as though the weld on the drum has broken and will need a new drum as well. Read More...
Raymond November 11, 2017 for Model Number dv330aew/xaa Can I use Part# DC97-14849C for a replacement drum?
1 Answer Hello Raymond. No, based on the model number you provided, you will need to order DC97-14849A for the inner drum needed. Thank you. Read More...
Dan October 01, 2017 for Model Number DV350AEW/XAA Hello I have been reading about this cracked drum for quite some time now as my dryer drum broke a year and a half ago and it has been just setting in my basement since. I thought Samsung would do the right thing and issue a recall but never saw one. the dryer was only 4 years old so I didn't want to just throw it away and now I'm looking at getting a new drum for it. What drum will I need to order, I have seen prices all over the place for the stainless sell ones but if I don't have to replace it with a stainless one I'm ok with that also.
Andrew August 25, 2017 for Model Number dv210aew Looking for the rear felt. Is it part of the drum or can I purchase separately?
1 Answer Hello Andrew. You will need to order the drum DC97-23529E to get the rear seal for the drum. Read More...
Jeff August 04, 2017 for Model Number DV328AEW/XAA Samsung Felt seal is coming off the front of the drum, can it be replaced and would I be able to do it?
1 Answer Hello Jeff, If the seal is not torn up, you can glue it back on with WPY055980. You will need to disassemble the unit to access the front of the tub and do not run it for a couple of hours while the adhesive sets. Read More...