Steve January 05, 2015 for Model Number WF330ANW/XAA Part number confusion: My Samsung front loading washer door stuck closed. Turned off, then on. Hear several clicks, then get flashing "LO" light. Suspect door latch assembly broken. Your web site says I need part # AP4205355 = Samsung's DC64-00519B. Samsungparts.com says I should order DC34-00024B. Why the difference?
1 Answer Steve, Based on information that I am locating, you would be able to use either of these 2 parts on your unit. Read More...
Ken August 29, 2014 for Model Number WF331ANW/XAA01 When I press the start key on my washer, I have to push on the door or I get a FL error code. Is this typically caused by the door interlock?
1 Answer Ken, The issue would be something with the door lock or the door strike. You will want to check the following. Check the door switch and latch alignment . Check the latch for damage Check the wiring harness to the latch. Check the door switch. Replace if faulty. Check the main PBA door sensing circuit. Replace if faulty. Finally verify he operation of the Main PCB Read More...
Nick December 04, 2013 for Model Number Samsung WF350ANR/XAA 05 I made a test and determined that I need to replace the Door Lock Switch. 1. What is the replacement part #? 2. Could you provide me with the installation instructions? I removed the top cover and I see the switch, but I don't see where the electrical connections are. The space is tight. Maybe I need to remove the seal and access it from the front? If yes, how do I remove the seal? Thank you.
Bk November 11, 2013 for Model Number Samsung washer WF331ANWXAA01 HI, I need a door latch assembly for Samsung washer WF331ANWXAA01. I have not been able to find the correct part for this model washer. Please advise. thanks bk
1 Answer Hello BK. Based on the model number provided, DC64-00519B is the correct lock assembly for the unit. DC66-00326A is the latch for the unit. Read More...
Wade M October 07, 2013 for Model Number WF331ANR XAA 04 I am looking for a part for a Samsung washer model WF331ANR XAA 04. Earlier today I did a chat and was told that your part AP4205355 $39.99 Door Lock Click for image is what I need. However, when I use your cross reference tool, it tells me that this part is not compatible with the above model number. Thus I am confused. Also your agent told me she was sending me an email with instructions on how to install the part. I never received the email. Can you tell me if this part will work and can I get the installation intructions? Thank you.
1 Answer Hello Wade. The part is correct and she chatted you the instructions on the chat you were having yesterday. Here they are again for you. Thanks for the order. 1. remove the three screws from the top backside of the top panel 2. push the top panel to the rear 1/8 to 1/4 inch 3. lift/rotate top panel from rear to front, set aside. 4. remove the three wire connectors from latch. 5. use #15 Torx to remove the three screws from the latch. 6. remove and replace part using top opening. 7. reverse order to finish. Read More...
Loren April 16, 2012 for Model Number Samsung washer #WF219ANW/XAA Ser # Y02L54AS906605N The machine begins washing, but then does not spin. An error code DS (I think) comes up. By turning the knob to spin a few times, it might spin, but does not rinse. I found this door sensor, but I am not sure it is what is wrong. Any help would be much appreciated. Can I get a repair manuel?
1 Answer Hi Loren. The ds code is the door is sensed open. (Before operation). Check the door switch and latch alignment . Door Latch part # WP8182634. Door striker part # WP34001260. Make sure the unit is level and the leg level nuts are locked. Thank You. Read More...