Tyler L May 07, 2026 I ordered this kit. When received it was missing two parts. I have called the service line asked for 2 hour call back with no one calling. What are my next options?
1 Answer Tyler, If there are parts missing from the kit then you would want to call customer service at 877-477-7278. Read More...
1 Answer Hello Patrick, thanks for reaching out to AppliancePartsPros.com The shipping costs are as follows to your zip code: Standard $11.95 Two Day $24.95 Next Day $32.95 Read More...
Jennifer July 11, 2025 for Model Number Kenmore 665.13223N414 the upper rack track or wheel broke and I need the part to replace it ... I bought W10712395 but my handyman told me it was the wrong part for my dishwasher can you please tell me what the correct part would be?
1 Answer Jennifer, thank you for your question. I found there is a kit for your model. It replaces both rack adjusters and is a better design. The part number is [W10712395] Read More...
Susan March 14, 2025 for Model Number 665.14743N510 I have a Kenmore Elite where the top racker adjuster wheel is still there but bracket or piece that goes inside to keep it in the track has broken off. Does this replacement unit work for that dishwasher? Thanking you in advance for any help!
1 Answer Hello Susan, thank you for contacting Appliance Parts Pros. Upper Dishwasher Dishrack Adjuster Kit [W10712395] does work for this unit and will have the parts you are looking for. Read More...
Mike November 27, 2024 for Model Number Kenmore 565.14565N611 After installing the upper rack height adjuster, the washer arm on the underside of the upper rack hits the plates in the lower rack. It didn’t do this before. The height adjuster is all the way up.
1 Answer Mike, it would be recommended that the rack adjusters be double-checked for any portion that may be out of alignment. The video found on the following link can be used as a reference to assist in identifying if there is anything out of alignment. https://www.appliancepartspros.com/whirlpool-adjuster-w10712395-ap5957560.html#product-item-gallery-8 Read More...
Ray April 12, 2024 for Model Number WDT970SAHVA one of the rollers in the top rack has broken off. what do is need to get to repair this problem
1 Answer Ray, unfortunately, the manufacturer does not show the model WDT970SAHVA. However, the model WDT970SAHV0 shows the dishrack adjuster kit W10712395 being used to repair the broken roller. Read More...
Rachel February 15, 2024 for Model Number W10297953A Upper dish rack adjuster broke where it attaches to rollers. Just received part from you AP5955760. Doesn't fit. What do I need?
1 Answer Rachel, We will need to get the model number of your unit to properly assist with your question. Please advise of the model number and resubmit your question. The model listed is not a model number. Read More...
Stewart Stubbs December 30, 2023 I install the replacement roller kit for my dishwasher and now when I pull the top basket out it seems to be stuck to the hose fitting on the back of the dishwasher. All else went great with the installation.
1 Answer Stewart, The adjuster kit should not have anything to do with the sticking of the tube in the rear unless something on the adjuster is not aligned properly and it is sitting lower than it should. Read More...
Don December 09, 2023 for Model Number Kenmore 665.14573N612 Hello, Will this top rack repair kit fit the Kenmore Dishwasher Model 665.12573N612? Thank You
Chris October 26, 2023 for Model Number W10502126A Hi i need the upper rack replacement kit, brackets, slides,rollers etc... please help....
1 Answer Chris, unfortunately, the model provided is not showing as a valid number. If the model could be verified from the model serial tag and provided in a new question, it may allow the most accurate information to be presented. The following link can be used as a reference to assist in locating the model tag. https://www.appliancepartspros.com/modelnumber_locator.aspx Read More...