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Customer Questions and Answers for Upper Dishwasher Dishrack Adjuster Kit by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM17872689
Manufacturer Part Number: W10712395

This Dishwasher Dishrack Adjuster Kit is an OEM replacement part for Whirlpool dishwashers, designed to allow for the adjustment of the upper rack's height to accommodate dishes of various sizes. This kit includes all necessary parts for the left and right sides and installation instructions. 

Causes of a bad Adjuster can range from mechanical wear and tear, leading to the breakdown of plastic components over time, to overloading the rack, which places excessive strain on the adjuster mechanisms. Exposure to high temperatures and detergents can cause the degradation of adjuster parts over time. 

Symptoms of a failing Adjuster include:

  • Difficulty in adjusting the upper rack's height or position
  • The upper rack sagging or not staying in the set position
  • Broken or missing components on the adjuster mechanism
  • The upper rack becoming detached from the adjuster

This OEM Whirlpool part can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances.

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Questions & Answers

For Whirlpool Upper Dishwasher Dishrack Adjuster Kit (Part Number: OEM17872689)

1 Answer

Jennifer, thank you for your question. I found there is a kit for your model. It replaces both rack adjusters and is a better design. The part number is [W10712395]

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1 Answer

Hello Susan, thank you for contacting Appliance Parts Pros. Upper Dishwasher Dishrack Adjuster Kit [W10712395] does work for this unit and will have the parts you are looking for.

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1 Answer

Mike, it would be recommended that the rack adjusters be double-checked for any portion that may be out of alignment. The video found on the following link can be used as a reference to assist in identifying if there is anything out of alignment. https://www.appliancepartspros.com/whirlpool-adjuster-w10712395-ap5957560.html#product-item-gallery-8

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1 Answer

Ray, unfortunately, the manufacturer does not show the model WDT970SAHVA. However, the model WDT970SAHV0 shows the dishrack adjuster kit W10712395 being used to repair the broken roller.

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1 Answer

Rachel, We will need to get the model number of your unit to properly assist with your question. Please advise of the model number and resubmit your question. The model listed is not a model number.

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1 Answer

Stewart, The adjuster kit should not have anything to do with the sticking of the tube in the rear unless something on the adjuster is not aligned properly and it is sitting lower than it should.

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1 Answer

Chris, unfortunately, the model provided is not showing as a valid number. If the model could be verified from the model serial tag and provided in a new question, it may allow the most accurate information to be presented. The following link can be used as a reference to assist in locating the model tag. https://www.appliancepartspros.com/modelnumber_locator.aspx

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1 Answer

Marni, if the model number of your appliance could be provided in a new question, this will allow the most accurate information to be presented.

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