Customer Questions and Answers for Agitator Auger (Upper Agitator) by Whirlpool

This Agitator Auger is the upper half of a dual-action washer agitator. It works with the agitator cam and dogs to create the screw-like motion that pulls clothes downward; replace if the top agitator slips, cracks, or stops turning.

• Forms the upper agitator that produces the ratcheting, spiral action for proper wash turnover
• Common symptoms include the upper agitator not moving, free-spinning or slipping under load, and visible cracks or stripped splines/fins
• Restores correct clothing movement and agitation performance when the upper section no longer drives

• Disconnect power and water before servicing
• Remove the fabric softener dispenser and inner cap, then unbolt and lift off the agitator to access the auger
• Transfer internal components (cam and agitator dogs) if reusing; inspect for wear during reassembly
• Align splines, seat the auger fully, tighten fasteners securely, and test the agitation function