Skip to Content
  • time delivery images 2 Day Quick Delivery!
  • box-refresh images 365 Day Return Policy!
  • lovely images 15 million satisfied customers
  • boxes images Over 2.1 Million Parts In Stock
  • headphone imagesFree Tech Support!
  • google images Google Trusted Store

Customer Questions and Answers for Electronic Control Board by Whirlpool

Best Seller
Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM11027604
Manufacturer Part Number: 8201660

Questions & Answers

For Whirlpool Electronic Control Board (Part Number: OEM11027604)

Doug H. for Model Number 10655539400

The refrigerator side not cooling properly so I replaced the diffuser and everything seemed to be working ok for a few days. Then it stopped cooling the refrigerator properly again. I found the freezer coil frozen over also coils on bottom of refrigerator very dirty so I cleaned them. I found out bi metal switch on freezer was bad. I replaced everything seems ok but the freezer coils are frosted over again. used diagnostic code six to manually defrost freezer coils. that work fine once it defrosts for a period of time the feeezer fan turns on . I think it maybe the control board because I cant find defrost timer. Thanks

1 Answer

Len, There is no reset sequence for the control board on this unit. You could try to power off and power back on via the control panel but the panel should not start blinking at start.

Read More...
Lisa for Model Number 106.56566400

I have purchased a new control board for my frig/freezer. Part # 8201660. The old control board has a long piece and a shorter piece that are at right angles with each other. The new board is flat and has not been bent at right angles...required in order to put back in the control board housing unit. My question is, how do I cut or break the plastic connections of these 2 pieces in order to bend them - without damaging the new control board circuitry? I have digital pictures of both the old and new control boards should you want to look at them. Thank You for your help. Lisa

1 Answer

Hello Lisa, You would just break the 2 pieces apart. The pieces are held together by the fiberglass that the board is made of. You would just break them and adjust them to the proper postion.

Read More...
John for Model Number 10656566400

I recently purchased a control panel (WPL 8201660) from you to fix my freezer which was not defrosting. I also replaced the bi-metal to make sure it was not bad. After installing these new parts my freezer continues to freeze up without the defrost heater coming on. The refrigerator compressor seems to never shut off as it should when in the defrost mode. My question is, could the control panel I purchased from you be defective as my old one was where the defrost timer is not working or is there some switch not working to turn on the defrost heater? I thought the defrost timer in the control panel was to control the defrost heater being on or off. I understand there is a diagnostic test I can perform by holding the on/off switch and holding the filter status reset switch. Is this a valid test to test my defrost heater?

1 Answer

Hello John, Yes this is a valid test that you could do to check the operation of the defrost heater. If you have access to the wiring diagram underneath the kick plate it will also tell you how to put into forced defrost. There is also a possiblity that the board may have beed faulty.

Read More...

1 Answer

Hello Ron, These parts are model specific and should not be interchanged. There may be unnoticable differences in the board 8201660 and you should use the recommended board for unit.

Read More...

1 Answer

Hello Ernest, Yes this works as the defrost timer. When the refrigerator enters defrost mode, this board sends power to the heater. Hope this helps.

Read More...

Have questions? Ask our pros!

Contact us in a way that is convenient for you

Call us 1-877-477-7278
Need Help? Chat with a Pro
Or ask a question by filling in the form

Share your thoughts with other customers

Ask a Question
  • boxes images Over 2.1 Million Parts In Stock
  • time delivery images 2 Day Quick Delivery!
  • box-refresh images 365 Day Return Policy!
  • headphone imagesFree Tech Support!
  • google images Google Trusted Store