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Customer Questions and Answers for Control Panel by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18038778
Manufacturer Part Number: WP8531817

Questions & Answers

For Whirlpool Control Panel (Part Number: OEM18038778)

Bill J. for Model Number KUDI01ILWH6

Each of the control Panel switches will light, individually or with an appropriate wash cycle. However nothing runs when you hit the start button. Start button will not light. If you press Cancel twice the drain cycle will start. I checked the door switches and both close the circuit when manually actuated. The fuse checks good. When I close the dishwasher door it sounds like the door switches are actuating. I think that narrows my problem to the circuit board or the control panel. What further troubleshooting step(s) can I take to determine which part I need?

1 Answer

Bill, Time and experience indicates there's a 98% probability that you need the control panel assembly WP8531817. You can test the control panel keys with a meter. you'll need to remove the lower kickplate and access panels, you'll find the tech data sheet attached to the back of the panel or attached to the frame and you can remove the panel and conduct the tests listed.

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1 Answer

Dale,

The clean light blinking 7 times indicates an issue with the heating system in the unit. You will want to test the heating coil and the thermistors to make sure that they are good.

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Kimberly for Model Number KUDI01ILWH6

Our dishwasher stopped working last week. When you press the start button it lights up but nothing runs. When you press the cancel button, you can hear it pumping. The buttons light up. We just got ripped off by a company that came over and said we need a new control board (panel). He was only there 3 minutes and it cost us $75. He said it is about a $300 repair (at that price, I would rather buy a new dishwasher). So I came here and saw that the control boards are less than $100. I was wondering if this part above is what I actually need to solve the problem or if it is something more internal that needs repair. Also, is replacing the control board a DIY project? We are pretty handy. Thanks!

1 Answer

Hello Kimberly. You will need to test and see if the door switches WP8269209 are bad in the unit. They should read closed for continuity with the latch closed. If they are bad, the lights will come on, when start is pressed, but the washer will not start due to open contacts. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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