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Customer Questions and Answers for Dryer Panel And Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12128799
Manufacturer Part Number: 33002537

This control panel assembly houses the LED display and touch controls for operating your dryer's cycles and settings. It includes the electronic interface and membrane switches that allow you to select temperature, time, and cycle options. If buttons don't respond, the display is blank or garbled, or cycles won't start properly, this control panel needs replacement.

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Questions & Answers

For Whirlpool Dryer Panel And Control Board (Part Number: OEM12128799)

1 Answer

Eric, based on your post information, you're pretty much on target. The key pad circuits have started to degrade and malfunction, causing erratic circuits (like button presses) and the piezo speaker to chirp. You'll need to replace the console assembly. If your dryer model serial number start with 10 - 68 you will need part number 33002537 / 33002537, if the serial number starts with 69 or higher, you will need part number 22004445 / 22004445 . Both parts are in stock and available at this time. Thanks,

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1 Answer

Margie, You're on target, The most common issue for your problem is a failed keypad assembly on the control console. The 22004445/22004445 for the model and serial number you supplied. Thanks

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Tom M for Model Number MDE5500AYQ--Serial #625201130CJ

My dryer won't start when I press the Start/Pause button on the control panel. All other buttons light up and change their numbers/settings. The only button not lighting up or working is the Start/Pause button. I sent the control panel to Appliance Repair. They tested the board and said it is in good working order. I also checked the door start/stop button and that is working fine. Do I need a new control panel or does one or both of the dryer's internal fuses need replacing? The last time the dryer worked started it had plenty of heat. My model number is MDE5500AYQ and my serial number is 625201130CJ.

1 Answer

Tom, If the unit start light is not coming on then the control panel would be the issue. If all the controls are working but the dryer just will not start then test the thermal fuse that is located on the blower housing to make sure that the fuse has continuity. If there is no continuity then it will need to be replaced.

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1 Answer

Hello Tommy. Based on the information you provided, it sounds like the console is bad and will need to be replaced on the unit.

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1 Answer

Mark, your model uses console part number 33002537 or 22004445 depending on the serial number of your appliance. Please repost with the serial number as well and we'll be glad to verify the replacement part for your unit. Thanks!

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1 Answer

Sue, The LED console is part number 33002537. Before replacing this you will want to check the thermal fuse on the blower housing for continuity. If there is no continuity then the thermal is faulty and would need to be replaced. If this checks ok then test the door switch to make sure that there is continuity when the units door is closed.

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1 Answer

Hello Bryan, If you serial number starts with a 68 or lower you will need to order 33002537. If your serial number starts with 69 or higher, you will need to order part number 22004445.

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1 Answer

Carol, Very good deduction, based on your post, the console / membrane assembly 33002537 is the place to start and the most likely issue.

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