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Customer Questions and Answers for Ice Container Assembly (Ice Bin) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18021804
Manufacturer Part Number: WP2317251

This ice container assembly stores ice in the freezer and feeds it to the dispenser on demand. Replacing a damaged or worn bin restores smooth, consistent ice dispensing and helps prevent jams and poor delivery. What it does:

  • Holds and organizes ice in the freezer for dispensing
  • Uses the internal auger to move ice toward the chute when dispensing is activated
  • Interfaces with the crusher/cube selection in applicable designs
  • Common symptoms of failure: no or intermittent ice dispensing, grinding during dispense, jammed ice, or visible cracks/broken tabs on the bin
What's included:
  • Includes: 1 ice container assembly
Install notes:
  • Disconnect power to the refrigerator before servicing
  • Remove the old bin and discard any ice; allow any frost buildup to thaw to avoid forcing parts
  • Align the auger drive with the coupling and seat the bin fully before closing the door
  • After installation, make fresh ice and discard the first batch

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$237.95
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$283.16
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$45.21

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Questions & Answers

For Whirlpool Ice Container Assembly (Ice Bin) (Part Number: OEM18021804)

1 Answer

Kathleen, thanks for the question. The ice bucket assembly for your model has been discontinued by the manufacturer and is no longer available for purchase. No replacement has been provided. So you would need to get it apart to replace the broken parts.

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1 Answer

Kathleen L., thank you for your question. The ice bucket assembly for your model has been discontinued by the manufacturer and is no longer available for purchase. No replacement has been provided.

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1 Answer

Tyler, Thank you for your question. The model number will be located on the inside wall of the refrigerator section and we will need to have this full model to be able to get the correct ice container part number.

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1 Answer

M.Dean, Thanks for the question. Unfortunately, the manufacturer has discontinued your model's complete ice container assembly, and it is no longer available for purchase. However, some of the individual replacement parts are available. Here is a link to the ice container parts list. https://www.appliancepartspros.com/motor-ice-container-parts-for-whirlpool-ed5phaxsb01.html

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1 Answer

Hello Bill, the correct ice bin assembly for your model is part (2317266), it is no longer available and there are no substitute bins that will fit your model.

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1 Answer

Hello Jerry the only ice bin listed for your model is (2315945) which has been discontinued by the manufacturer and is no longer available. There are no substitute bins listed.

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1 Answer

Bruce, I see in the parts breakdown some of the cutter parts but not all the auger parts are listed and based on this it looks like the complete assembly would be the answer and it's likely cheaper to replace the assembly than ordering all the individual parts.

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1 Answer

Steve, It sounds like the shaft was pulled up and if you tap it back down it should allow the ice container to seat, just make sure that you do not tap it down too far. You could use a hammer or the end of a screwdriver to tap it down and it should be just lower than the top of the hole it is in.

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