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Customer Questions and Answers for Oven Electronic Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18048438
Manufacturer Part Number: WPW10169131

Fix an oven with no display, unresponsive controls, or beeping buttons. This electronic control board regulates cooking modes and temperatures. Moderate DIY.

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$565.95

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Questions & Answers

For Whirlpool Oven Electronic Control Board (Part Number: OEM18048438)

J for Model Number JJW9630DDB

Jenn-Air electric double wall oven. After recently replacing main control board with a certified refurbished unit from another retailer, oven has had erratic temperature variations. When using a stand alone oven thermometer to verify temperature, the oven preheats to the selected temperature correctly. However, after a short time the temperature rises, often as much as 90+ degrees F. When utilizing the oven’s temperature adjustment feature it causes the temp. when preheated to be low, but then continues to rise well above the set point. I suspected a faulty temperature sensor and replaced with a new sensor. This did not help and the unit continues to overheat and have large temperature swings. This behavior occurs in both the upper and lower ovens. Should I suspect that the refurbished control board is the problem? Are there any test to narrow down the faulty component?

1 Answer

Hello J, thank you for contacting Appliance Parts Pros.
This could be an issue of the reconditioned control board or potentially normal operation.
The temperature in the oven will not remain static. When testing temperature:
Preheat the oven to desired temp, then wait 15 minutes.
Place weighted temperature probe on the middle of the middle rack in the middle position.
Allow the temperature in the oven to cycle up to the highest point 3 times and the down to the lowest point 3 times and add those temperatures together, then divide by 6.
If the 6 temperatures added together and divided by 6 total within 5°+/- the temperature set point then the oven is heating correctly, if the temperature is within 30°+/- the temp set point then the temperature adjustment can be used to correct it accordingly. If the temperature is outside of 30°+/- the set point then it is likely that the reconditioned control is not operating correctly.

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1 Answer

Jim, if there are no error codes found when entering the diagnostic code display mode (found in the technical sheet of your appliance), the failure would likely be caused by an issue in the touchpad assembly 74011941. Unfortunately, this part has been discontinued by the manufacturer and is no longer available.

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J for Model Number JJW9630DDB

Jenn-Air electric double wall oven. Display functions normal with no faults active. Upper cooling fan was recently replaced and unit functioned normally for a short time before current problems. When activating a bake or broil selection the unit emits an abnormally loud buzzing sound. This continues until it reaches the selected temperature. The sound occurs regardless of upper or lower oven selection, or bake, broil, or convert selections. We also suspect some temperature irregularities and unevenness. The sound is not present during cooldown or while cooking. It seems like the noise is emitted during the strong current draw associated with preheating. It also seems like the fan RPM is slower or erratic while this is occurring, but then returns to normal once the unit is up to temp. Could this be caused by a faulty control board or possibly a transformer? Thank you for your time and help.

1 Answer

J,

This issue would most likely be caused by a faulty control board and will need to be replaced.

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Victor for Model Number JJW9627DDS

We had a power outage in 2019 which burned up the control board and I replaced WPW10169131 control board. Just recently both ovens will preheat to the correct temperature but will not maintain the desired temperature. I know this because I monitor the oven temp with a remote digital sensor. The only way to get the oven back to temperature is to hit cancel and reenter the desired temperature. Could this be the control board or some other input that the brad uses for both ovens.

1 Answer

Victor,

Test the sensor from the control board for a resistance of 1090 ohms at room temp and 1654 ohms at 350 degrees. If the resistance is good then this will be a faulty control board.

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1 Answer

Michael, the door actuator switch WP74008263 would need to be tested for continuity when the oven power supply is turned off. This switch should have continuity when the plunger is pressed. If it does not, it would need to be replaced.

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1 Answer

Brian,
Based on the information provided I would recommend changing out the control assembly. The sensor will change its reading based on the ambient temperature so the readings are likely to be correct. WPW10169131

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Brian for Model Number JJW9630DDW

I have a Jenn Air double oven model JJW9630DDW. Recently we noticed the fan that cools the electronics, and normally continues running for a while after the oven is turned off, now turns off the same time the oven turns off. Is that fan controlled by the control board? We already know we need to replace the control board due to erratic temperature fluctuations in both the top & bottom ovens, but I don't want to replace the control board if that fan isn't working, because the new board would get overheated and die quickly, I would expect. Is the cooling fan controlled separately, or is it controlled by the control board?

1 Answer

Brian, the cooling fan motor is directly controlled by the main control WPW10169131 which will activate the fans based on the temperature resistance of the oven temperature probes.

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Brian for Model Number Jenn Air JJW9630DDW

I have a Jenn Air double oven model JJW9630DDW. We just put in-oven thermometers in both the top and bottom ovens. Wow. The temperatures are all over the place! It heats up, sometimes 25-50 degrees too hot and others too low. We adjust the temp setting to cool it down and it will get way too cool, and then all by itself it might go 100 degrees too hot! Since both the top and bottom ovens do the same thing, I suspect the control board. Again. Replaced the control board just 2 years ago in July 2018. Could it be anything else?

1 Answer

Hello Brian,
as both ovens are having erratic temperature swings that points to a control board problem, the board WPW10169131 needs to be replaced again.

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1 Answer

Hello Steve, you'll want to test to make sure the board is putting out voltage to the elements. If your elements are not receiving the proper voltage you'll want to replace the board. To order the correct board you will need the serial number, once you have that information please give our customer service team a call to help you locate the board. Thanks!

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Brian for Model Number Jenn Air JJW9630DDW

I have a Jenn Air double oven model JJW9630DDW. Worked perfectly Saturday, but the panel was blank Sunday morning. Totally dead, no response. There was a power outage during the night, but don't know if that is related. Checked the breaker and it wasn't tripped, but I reset it anyway just to be sure. Would this be the control panel? I saw your instructions to an earlier question suggesting to check the high limit thermostat. Can you tell me where that is located, and how to check it? Also, you suggested to check the voltage between L1 to neutral. Is L1 labeled? Is it simple to locate? Also, to remove the glass front panel, do I just remove the 2 screws at the bottom? Your help is greatly appreciated! Thanks!

1 Answer

Brian,

If you look at the control board there will be a P1 connections that has a white and black wire coming into it. This would be where you would test for 120 vac. The high limit thermal cut offs will be located on the back of the unit and will need to slide the unit out to test them but would not affect the display. This would only affect the burners coming on as it is on the L2 side. If there is 120 vac to the board but no display then this would be a faulty control board.

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