Customer Questions and Answers for Top Burner Igniter by Whirlpool

Bart, If none of the burners are lighting then the most likely cause of failure is going to be the spark module 12001596.

Tony, To remove the ignitor, Unplug or disconnect power to range. Turn off gas supply. Pull the range out of its mounting location so that you can access the rear of unit. Remove the burner grates the vent cover and the burner caps from the top of range. Remove the screws from each of the standard burner heads and lift the heads off the cooktop. Remove the four burner ring torx screws from the triple teier burner and lift off the cooktop. Remove the three triple tier burner base cover torx scres and remove the Cover. Remove the screws fron the left right and rear trim pieces and remove the trim from around cooktop. Lift the rear of the cooktop off the unit and set aside. Disconnect the ignitor wire from the terminal. Remove the gas line. Remove the two bracket screws from the burner box. Remove the two hex head bracket screws and remove the burner from the bracket. Remove the screw from ignitor and remove ignitor.

Hello Laura, You would want to check to see if the spark module has failed. To check this you would attach meter lead to L wire terminal on spark module and attach other meter lead to N or white. Reconnect power to unit and turn all knobs on light position. If there is no voltage (120vac) at test meter indicates the electrical circuit is interrupted before spark module. If there is voltage then check ignitors by attaching one meter lead to a good ground and the other meter lead to an ignitor terminal. A continuity reading indicates that there is a short to ground and ignitor needs replaced. If no continuity then touch other grounded meter lead to the opposite end of ignitor lead which is attached to top burner mounting bracket. No continuity indicates open circuit in ignitor WP3185804 lead wire and need to replace ignitor. If ignitors are ok then replace spark moduleY705823.

Hello Bob! You will need to turn off power/gas to the unit first. Remove the burner grates and the burner, burner caps, and burner bowls. Remove the screw that holds the burners in place and pull out on the burner a little. Remove the wiring to the igniter (be careful so it does not fall down into the unit and you have to remove the top to access). Remove the ignitor from the burner. You will install in reverse order. Hope this helps you, Bob. Thank you for your inquiry!

Hello Chuck, This will probably take the start switch WP3185830 to restore normal operation.

Hello Bob. If you remove the burners and the knobs, the main top should lift of to service the unit. Hope this helps.

Hello Bob. You migth have a defective spark module 32020101. You can also make sure the wires connected to the spark switch WPY0300521 are all intact and not damaged. Thanks!