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Customer Questions and Answers for Dishwasher Control Panel Touch Pad by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18038694
Manufacturer Part Number: WP8530995

This touch pad control panel mounts on the dishwasher door, housing the buttons for cycle selection. Replace when buttons are worn, unresponsive, or cracked.

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Questions & Answers

For Whirlpool Dishwasher Control Panel Touch Pad (Part Number: OEM18038694)

1 Answer

Trish, more than likely there is a stuck key on the user interface. However, the model that was provided is a partial model number. You will want to confirm the full model number on your dishwasher to ensure that the accurate part number is ensured.

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1 Answer

Hello Harvey! Yes, we do offer price matching assistance with online major competitors. We will need for you to contact our customer service team at 1-877-477-7278 or via Live Chat online with the part number and the URL link for the competitor. Thanks.

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1 Answer

Hello David. Yes, based on the information you provided, it sounds like the user interface WP8530995 is bad and will need to be replaced in the unit.

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Don for Model Number KUDI01FLSS5--Kitchen Aid

The plastic buttons on the top of the door, where the wash settings are at, appear to be worn out, and only two settings work now. When I look at the parts on your web page, I see the user interface, but I do not see the buttons even though your picture shows three different positions. The dishwasher still works, but on limited settings. How do I get a part to replace both the buttons and the controls below the buttons? Is there two parts that I have to order, or is this all one part? Please help me find the right parts that I need to order. Thanks much.

1 Answer

Hello Don. To replace both parts, you will need to order the control panel W10757833 and the user interface WP8530995. You will need to order a new ribbon cable WP8524447 as well for a proper install. Hope this helps.

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David for Model Number Kudio1flbl (kitchenaide dishwasher)

I press start and nothing happens. All the other lights seem to work. The start button checks out okay on a circuit test, but when I press it, the other light ('normal") doesn't blick to confirm it will start. So I tried to run a diagnostic check. I'm not sure if it's supposed to actually wash any dishes during this. I can say that I propped the door open and kept the latch switch closed so I could see what was happening during diagnostic mode. It let in a little bit of water (1/2 cup), but that was about it. It made plenty of noise that sounded like it was working but, nothing was happening that I could see. Is the problem still likely the interface?

1 Answer

Hello David. Yes, if the door switch is good and the ribbon cable is good, then the user interface WP8530995 is bad and will need to be replaced. Hope this helps.

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