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Customer Questions and Answers for Gearcase by Whirlpool

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Manufacturer Part

Gearcase

4.89 (64)

By: Whirlpool

Part Number: OEM20933049

Manufacturer Part Number: W11393685

The Gearcase is an OEM part for Whirlpool washing machines. This component, also known as the transmission, is responsible for converting the motor's power into the mechanical action needed to agitate and spin the washer drum. It plays a crucial role in the overall operation and efficiency of the washing machine.

Over time, the gearcase can become worn or damaged due to heavy loads, continuous use, or lack of maintenance. A faulty gearcase can severely impact the washer’s performance and may require replacement to restore proper functionality.

Symptoms of a bad gearcase include:

The washer not agitating or spinning
Loud noises or grinding sounds during operation
The washer leaking oil
The drum not turning smoothly or at all

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Gearcase (Part Number: OEM20933049)

Tim December 24, 2025 for Model Number MVWB765FW3

My washing machine sounds like a car with bad wheel bearings during the spin cycle. Does this mean that the transmission is going out or does it mean that the clutch is failing?

1 Answer

Hi Tim, thank you for contacting AppliancePartsPros.com The noise you are hearing is more likely to be coming from the gearcase W11393685.

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Brad November 30, 2025 for Model Number WTW8000DW5

Will this trans mission fit this washer model it’s a cabrio WTW8000DW5

1 Answer

Brad, Yes, the gearcase for this model washer will be part number W11393685.

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Trent B November 04, 2025 for Model Number MVWB766FW0

I cannot get the motor rotor off. I’m rocking it and pulling so hard I’m having to hold the washer with my feet to avoid dragging it across the floor, but the part still isn’t coming off. Even tried gentle application of pry bars on either side.

1 Answer

Trent, It would be recommended to try to use the pry bar and also try to tap it with a mallet or hammer to get it to come off. Also, try using penetrating oil to help release it.

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John M September 12, 2025 for Model Number WTW5800BW0

Do I need to recalibrate my washer after I replaced the gearcase i purchased from APP. I never had any codes or other problems. After it completed a wash it leaked and the bearing in the old gearcase was really loud.

1 Answer

John, It would be recommended to put the unit through calibration mode with the replacement of the gearcase.

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Anderson July 08, 2025 for Model Number MVW7232HW0

My Maytag washer makes a very loud noise during the spin cycle and gets louder as it ramps up. What part do I need to replace?

1 Answer

Hello Anderson, thank you for contacting AppliancePartsPros.com That is most likely to be the gearcase W11449841 on your model.

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Chrisl March 26, 2025 for Model Number Kenmore 110.28132410

My washer sounds like a rocket during spin cycle, but otherwise is still operating OK. Does the gear case include the bearings that will help solve this problem?

1 Answer

Chris, the gearcase W11393685 does include the tub bearings and will correct this issue if the bearings are the cause.

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Adrian March 23, 2025 for Model Number MVWB835DW2

Is the top seal sold separate? Or do I need to buy the whole gear case? Im having a water leak.

1 Answer

Adrian, The manufacturer does not list this separately, you will need the assembly W11393685

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Pat December 17, 2023 for Model Number MVWB835DW3

Looks like I have to replace my drive assembly. I’ve reviewed all the Q&A and You Tube vids. My question, for my MVWB835DW3, do I have to remove the washer basket? Thanks

1 Answer

Pat, Yes, in order to replace the gearcase on this unit, the inner basket will need to be removed.

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Rschrunk July 14, 2023 for Model Number WTW8500DC0

Washer fills up with water tubspins and drains , but I dont ever see agitator spin on bottom..the drum goes through a cycle where it rocks back and fourth but agitator just goes with it.. seems like it should spin independent..I dont think clothes get clean as before.

1 Answer

Hello RSchuck, this could be a faulty gearcase or clutch problem, the diagnostic mode would need to be run to determine the root cause, it is on the Tech Sheet that came with the washer and is located either in the control panel or on the inside of the front cabinet panel near the top.

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Gregory June 17, 2023 for Model Number 110.26132411

My washer is approximately 3 years old. Recently it has been making a knocking noise which has progressed to premature stoppage leaving clothes wet. I found the agitator difficult to rotate so I removed the the agitator plate and didn't find anything obstructing the movement. The gear box shaft was still difficult (stiff) to turn. I intent to order a gearcase, is there anything else that could prevent the gearcase shaft from free movement and do I need any else besides the spanner wrench to ease in the gearbox replacement?

1 Answer

Gregory, The gearcase shaft should rotate with no issue and if it is not then this would most likely be an issue with the gearcase.

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