Customer Questions and Answers for Gearcase by Whirlpool

We have a video on installing this part: https://youtu.be/VR0GpmP3JVw

We offer it here. The part number is TB123B.

Wendee, You will want to make sure that everything is tight and that the suspension rods are in place properly and that the unit is level.

Wendee, The seal will slide into the opening on the tub.

Lowinda, Make sure that the inner tub is out and if it is then you will need to use a little force to get the gearcase out from the outer tub.

Wendee, The bearings are part of the gearcase and will need to purchase the gearcase for this.

Wendee, Here are the tools needed for this repair, 30 Torx, 10MM socket, 7MM socket, ratchet, 1/4" nutdriver, flat blade screwdriver, putty knife, awl, hooks, strap with hooks, spanner wrench, Extenstion with 7/16" socket, mallet, and dead blow hammer.

Hello James, yes you will need to replace the gearcase W11393685 for this problem.

Judge, the gearcase W11393685 will only include the tub seal and the tub bearing.

Chuck, It does not appear that this unit requires any type of calibration when replacing parts.