Customer Questions and Answers for Washer Gear Case by Whirlpool

Jerry, thank you for your question. Sounds like a bearing issue, which is included in the gear case assembly W11454741 - W11454741

Thanks for your question, Mark. Based on the information provided, it sounds like a bearing failure, and yes, the bearings are included with the gearcase.

Hello Joseph and thank you for your question. The noise is caused by the bearings in the gearcase W11454741 failing.

Samantha, You would need to have a 1/4" nutdriver, a ratchet set and a pair of needle nose pliers.

Samantha, This gearcase has the tub seal included with it.

Samantha, The splutch assembly does not come with the gearcase and would need to be purchased separately.

Dsell, the washer gear case W11454741 does not include tub seal grease WPY056016.

Richard, Thanks for the question!!! This is most likely caused by the agitator dogs and cam failing. This kit 285748 should fix the issue quickly and inexpensively. There is also an instructional video link on the part page.

Teresa, Thanks for the question!!! The oil is coming from the gear case because of a seal failure. The gearcase would need to be replaced and the seal is included.

Hello C, the control board monitors the motor current and spin speed in the spin cycle, it cannot distinguish between a heavy clothes load and a tight gearcase, it will try to spin the clothes as fast as it is allowed, there is usually no fault code that will show for this condition. Your model came with a Technical testing sheet located behind the front panel near the top, using it you can check for any possible fault codes, as well as testing the motor in agitation and spin speeds.