Carole July 12, 2012 for Model Number 34844 order no. 2678630 I watched the video. I cannot hold the skirt, push in the old knob and turn it counterclockwise. The problem is that the old knob isn't grabbing, making purchase, etc. It just free-wheels around. It is plastic and is broken. I don't know how to get it off. Could I force it into two pieces and get it out?
1 Answer Hello Carole. If you can not get the knob to turn backwards, then the timer 31239 is bad and will need to be replaced with the knob. Then use a hacksaw or pair of pliers and cut the knob from the shaft or break it off the shaft. Be careful not to damage the control panel. Read More...
Carole P. July 10, 2012 for Model Number LW2302L Manuf. #P7762124WL There knob is broken on my washer and I have ordered one from you (item# ap4044923). I would like instructions on how to take the broken one out and install the new one. Thanks.
1 Answer Hi Carole. The timer knob shaft is threaded. The knob is part # WP34844. Turn it to come off counter clockwise as the timer shaft is a rt. hand thread. Thank You. Read More...