Customer Questions and Answers for Control Knob by Whirlpool

This control knob replaces a cracked or missing knob on your appliance's control panel. It restores positive engagement with the underlying control so you can select settings reliably and keep the front of the unit looking complete.

• Attaches to a keyed or D-flat shaft to operate the switch, valve, or timer underneath
• Allows you to choose cycles, temperatures, or burner levels as designed
• Common symptoms: knob cracked, stripped, loose/spins without engaging, falls off, or missing pointer
• Helps restore normal operation and a finished, uniform appearance

• Disconnect power; for gas appliances, also shut off the gas supply
• Pull the old knob straight off the shaft—do not pry against the bezel or panel
• Align the new knob's opening with the shaft and press firmly until fully seated
• Test the control to confirm proper engagement and function