Customer Questions and Answers for Washer Lid Lock Assembly by Whirlpool

Diane, if the spin basket rotates freely and the motor does not operate at all during the spin cycle, the appliance would need to be checked for any error codes. If there are no error codes, including no errors stored and viewed via diagnostic mode, the failure would be in the main control. If there is an error code, it would likely be for the door latch and testing can be identified based on what the specific error code is.

Larry, with the power supply cord unplugged, the latch W11188327 would be tested from the main control. Using the wires at connection J6, there should be 35 Ohms of resistance from the wire at pin 2 to the wire at pin 3. With the lock in the unlocked position, there should be continuity from the wire at pin 1 to the wire at pin 4. If the lock is in the locked position, there should be continuity from the wire at pin 1 to the wire at pin 7. The final test would be testing from the wire at pin 1 to the wire at pin 5 and there should be continuity only when the lid is closed. If any of these tests failed, the latch has failed and would need to be replaced.

Diego, while the function failure F5 would indicate a failure in the door latch circuit, it is an incomplete error code. If there is not an E# code following the F5, the most likely cause of failure would be the control W11246700.