Customer Questions and Answers for Medium Cam Agitator Repair Kit by Whirlpool

Patti, if the washer does go into a spin properly, the agitator base WPW10110020 would need to be inspected for worn teeth and replaced as necessary. The agitator bolt WP358237 would also need to be checked to ensure it is fully tightened before removing it to check the agitator base. If it is loose, the base might not be secured fully.

Norma, You could get the long cam agitator repair kit 285748 which would correct this issue.

Mike, You will need the cam repair kit part number 285811.

Jim, The most likely cause for the unit to not spin will be a faulty clutch assembly 285785.

Debbie, It would be the medium cam repair kit that would be needed for this unit.

Hello Hank, the Agitator Repair kit 285811, has a video attached that shows the installation of the kit including that plastic washer.

Ben, based on the basic model number [LA5800XSW1] the 285811 / 285811 Medium Cam Agitator Repair Kit, would be the correct part to order for the model number you supplied. The part is in stock and available at this time. Thanks,

Michael, if the model number of your appliance could be provided in a new inquiry, this will allow for the most accurate information to be presented.

Shelton, Lift the top of the unit by removing two screws in the back and locate the tech sheet in the top left corner inside the cabinet. Put the unit into diagnostics and retrieve the error codes the unit has thrown. With the error codes, the tech sheet gives you a page number for testing the failed component. Manually going through all the tests and the machine completing all of them usually means a control fault but it is better to check for error codes and go from there.

Barry, We will need your model number to help you find the right parts for your unit. Please post another question with all your info included thank you.