Bill April 13, 2018 for Model Number KUDD01DPPA1 The bottom drawer is draining into the top drawer. From what I read it seems that I need a check valve. Is this sold as a separate part and how difficult is the install. Thanks
1 Answer Hello Bill, The check valve is WP8194083. This is not difficult to install. It installs at the machine end of the drain line. Read More...
Bob February 23, 2016 for Model Number (Ka)kudd01dppa0 The error code says that I have a motor problem (LED light next to Light/China). Does this mean I have to replace the motor? What is the part number? Is there instructions on how to do it myself?
1 Answer Hello Bob. MOTOR JAMMED Free jammed rotor, check for damage to rotor and rotor housing. STATOR WIRING DAMAGED 1. Unplug dishwasher or disconnect power. 2. Check stator winding resistances, replace stator if necessary. HALL SENSOR OUT OF POSITION 1. Unplug dishwasher or disconnect power. 2. Ensure sensor is clipped into the stator housing properly. HALL SENSOR CONNECTION BAD 1. Unplug dishwasher or disconnect power. 2. Check sensor connection at the electronic controller. HALL SENSOR FAILED 1. Unplug dishwasher or disconnect power. 2. Replace sensor. Read More...
Christie K December 17, 2012 for Model Number KUDD01DPPA0 I was getting an error message that there were motor issues. I took the top drawer apart when I couldn't pull the rotor out I took the bottom drawer apart (which still works). The rotor came out with no problem. I ordered a new motor and rotor through your company. Installed them both but I still get the same beeping and error message. What could it be? Is there some sort of reset after installing these parts? The motor and rotor were fused into one another so regardless they needed to be replaced but I'm stumped. Please help.
1 Answer Hello Christie, You can clear the error code for unit by doing the following: 1. Press the power buttton for the power on mode 2. Pres the keylock button, and the start/pause button. Hold both buttons for 5 seconds. The Start/Pause LED is on. 3. Press Start/pause. The current error code is displayed on the drawer control panel leds, followed by the previous error code. 4. Press the Keylock button to clear the current error code. Press the Key lock again to clear the previous error code. 5. Press the power button to exit the error code display mode. Read More...