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Customer Questions and Answers for Control Panel Assy. W/Membrane Switch (Black Model) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18037824
Manufacturer Part Number: WP8300437

Questions & Answers

For Whirlpool Control Panel Assy. W/Membrane Switch (Black Model) (Part Number: OEM18037824)

Ruth for Model Number RBD306PDB10

When I try to use the oven, the display panel lights up and the clock is working, however when I try to use the upper or lower oven, beeping starts and I will see various different error codes at various times.....NA9 is one and EO F2 is another. Also when I push the upper or lower oven button to start the oven, the Cook Time words show up with the word Start? I'm thinking that I have a stuck key or keys and need to replace the control panel assembly which is part # WP8300437. Is this the correct part for my problem? Thank you.

1 Answer

Ruth,

This issue will be a faulty keypad in which the control panel assembly will need to be replaced.

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Luis for Model Number RBD306PDB14

Hi, I have a double wall oven, the upper one works but after use it starts beeping and the touch pad gets hot and the beeping noise frequency gets whole lot worse. To a point that I can't stand hearing it. At this point I cannot even turn it off and the touch pad will not even work. It leaves me no choice then to go to the electrical box and hard shut it off. Everytime i use the oven i have to go to electrical box to turn it on and then after its only one use i have to turn it off. Once it gets hot, you have to hard turn it off. The lower oven when you open it has the courtesy light but other than that it does not work at all. Pressing the lower oven and clicking any button does nothing. Please help me with this issue.

1 Answer

Luis,
I'm sure the heat has damaged the user interface. There is a blower behind the interface to keep these components cool but you could also have a door gasket issue. The gasket should not be hard and if so replace the gasket. If the cooling fan does not work you would need to pull the unit and check for voltage. You will still have to replace the user interface. WP8300437

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1 Answer

Whirlpool walloven,

The most likely cause for this issue will be a faulty transformer and will want to get part number WP9760587 To install you will remove the control board which will be located behind the control panel. You will remove the trim on either side of the door. and slide the unit out.

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Deen for Model Number RBD306PDB12

My Whirlpool oven went out a few months ago and was giving us an error code indicating it was the control board. This part is no longer available so we had it repaired. It has worked for about 4 months and now the touch key pad does not work at all. No lights, no beeps nothing. I have replaced the touchpad. I have tried to ensure the ribbon connection. The keypad lights up with the clock once we turn the power back on but then again none of the buttons work or beep at all. The clock then disappeared and the power failure error came on followed by another error code. Now everything is out again.

1 Answer

Deen,

For this issue it sounds like the control board will be the issue again since the control panel has been replaced on the unit.

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1 Answer

Spike,

This issue would most likely be caused by a faulty control transformer which supplies power for the leds on the unit. The part number for the tranformer is WP9760587.

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1 Answer

Mike,

The most likely cause for the unit to not have a display but to beep would be that the control transformer has failed and would need to be replaced. The part number for the transformer is WP9760587.

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1 Answer

Hello Richard. Check for any loose or bad connections on the unit. If none are found, then the board 8302967 is bad. This part has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part.

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1 Answer

Jdan,

With the display beeping when a button is pushed but no display, this would be caused by a faulty transformer part number WP9760587.

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1 Answer

Hello Bonnie! The control panel assembly for your model is part number 4451314. Unfortunately, this item has been discontinued with no further replacements or cross references available and our company is unaware of any other available sources. Sorry about that!

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