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Customer Questions and Answers for Control Panel Assy. W/Membrane Switch (Black Model) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18037824
Manufacturer Part Number: WP8300437

Questions & Answers

For Whirlpool Control Panel Assy. W/Membrane Switch (Black Model) (Part Number: OEM18037824)

1 Answer

Hello Don. The control board 8302967 is bad. This part has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part.

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1 Answer

Hello Darren,

This could be either a bad thermal fuse WP4451042 or control board 8302967. You can do a continuity check on the thermal fuse to see if it is bad. Also if you check L1 to N on the control board you can check to see if you have power to control board. There should be 120vac on the control board L1 to N. If no power then probably thermal fuse. If there is power then control board is bad. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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1 Answer

James, the display is incorporated within the board and will need to be replaced, if not replaced eventually the entire board will short and the unit will stop working. Your part number is WPW10438751. Thanks!

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1 Answer

Hello Chris. Sounds like, as long as 240Vac is getting to the unit, the thermal fuse WP9759242 has blown. This fuse is non-resettable and is located on the back of the unit near the top under the exterior sheet metal cover.

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Carlo S. for Model Number rbd306pdq8

Started with blank keyboard. I replaced the control panel. Worked fine for a few weeks. Now the unit shuts off (most of the time, sometimes it it is fine) while cooking. Error code "PF". Is there a heat sensor that needs to be calibrated? Also note the following. The control panel I received does not match the old one exactly. (The new board says whirlpool Gold) Also, the ribbon from the board is brittle and cracked but seemed to still work. Any thoughts?

1 Answer

Hi Carlos. The PF- code is Power Failure. If There is a damaged part issue then we will exchange it altogether,Please call 1-877-477-7278
APP Call Center. First you need to get an electrician to insure there is proper 240 vac, and proper bonding in your junction box so you do not intermittently lose power @ this issue. Thank You.

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Matt O. for Model Number RBD306PDB14

Get code F2 E6 on Whirlpool wall mounted double oven. After several beeps oven screen goes blank. One of your representatives told me to check keypad connection for firm connection or may need to replace control panel. When we clear the code it does not come back on in one minute. Today it shut down after successfully using oven for an hour. When my wife pressed some of the buttons, they beeped and shortly we received the F2 E6 code. Cleared the code and it has been ok for several hours. Need to know how to access control panel, if oven needs to be dismounted to get at screws. If you think I should order control panel before taking everything apart. Quite expensive. Any information would be appreciated.

1 Answer

Hello Matt. Remove the side trim on the oven. Then remove the screws holding the control panel in place on the bottom corners. Lift the control panel WP8300437 upward and remove it from the oven. If the keys are bad, it will cause the codes you are getting. Hope this helps.

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