Customer Questions and Answers for Panel- Con by Whirlpool

Cephas, the door latch assembly WPW10130695 includes the press handle for the model provided. However, for the facia panel 6-917707 portion where the press handle mounts, as it has been discontinued, we would not know where one could be obtained.

Hello Cheryl, You should run the diagnostics to determine the issue. If it will not go into diagnostics, you will need to replace the control 12002709. This part will only work if the serial number begins with 19 or higher. If the serial number begins with 18 or lower, I'm sorry but this part 99003160 has been discontinued by the manufacturer and no satisfactory substitutions have been provided.

Hello Duder! Unfortunately, the manufacturer does not offer the control panel frame separate from the touch pad assembly, part number 6-917707. Sorry about that!

Hello Richard. It sounds like the control panel 6-917707 will need to be replaced on the unit. Make sure the ribbon cable is installed properly on the unit. If so, replace the control panel on the unit.

Dan, You will want to check to make sure that you are getting 120 vac to the power supply on the unit. If you are getting 120 vac at the junction box then you will need to check to make sure that you are getting 120 vac at the control board. If there is power then you would need to replace the control board. If not then check wiring from the main supply back to the control board.

Hello John. Yes, based on the information you provided, the control panel is bad and will need to be replaced on the unit.

Ginger, the door handle and latch assembly is part number WPW10130695. Here is the installation instructions, thanks! 1. Turn off power to the dishwasher. 2. Open dishwasher door and remove the screws holding the inner panel. 3. Lift and move the interior door cover to the right. 4. Use Pliers to pull off connectors of Latch. 5. Reinstall in reverse order.

Alex, if you are speaking of the control panel that has the clips on it that hold the handle- yes it can be replaced as part number 6-917707. For the latch and handle assembly use part number WPW10130695. Thanks!

Lowery, the control panel 6-917707 does not include the handle For the handle and latch assembly use part number WPW10130695. Thanks!

Hello Sean, The clean light blinking 7 times is a fault code for the water heating circuit on board the unit. If the control doesn't see a predetermined increase of temperature in a set amount of time, the code will flash. First off, be sure you always run the hot water at the sink before starting a cycle to shorten the wash cycle. The most probable cause of this fault code is the heating element going open. Other possible causes are the door switch, the control board, the door switch, and the wiring harness. Of course the first thing I would recommend is to visually inspect the heating element Heating element kit- This dishwasher heating element is for stainless steel tubs only. Includes a new computer board that needs to be replaced along with the element. For plastic tubs use W10518394. Part Number: 8194200 for stainless steel tub. If it has burned in to of course it will need replacement. If there is a white place, or much lighter place present it will need to be tested to ensure your not replacing a good part. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html . The wiring diagram should be found behind the kick panel and will guide you to the fore-mentioned components which you may need to test. After repair you will also have to place the unit into the diagnostic mode to reset the control so it can run through cycles again. This procedure is as follows: On the control panel....heated dry,normal,heated dry,normal - OR - High temp,air dry,high temp,air dry. These keys must be pressed within 10 seconds to set the control into diagnostics. At this point you can allow it to go all the way through the self-diagnostic cycle or you can press cancel.