Kevin September 04, 2018 for Model Number MAH4000AWW Maytag Neptune front-loading washer. Does not drain. Does spin and we can hear a "buzzing" noise when it would seem it should be draining. I took the drain pump out and the impeller does not spin freely - it seems to have a bit of resistance at one spot but does turn. I connected it to 120AC and it does spin then and makes the same buzzing noise we heard when the washer was running. No clogs or foreign debris in the big main drain hose or pump. Is it most likely the pump?
1 Answer Kevin, Replace the drain pump WP22003059, The buzzing noise and "sticky" spot is the area where the drain motor bearings are worn and causing the pump to slowly or not drain. Replace the drain pump and check the wire and hose connections, then check the machine for operation. Read More...
Jgo May 19, 2018 for Model Number MDB8959AWB5 What is the normal meter reading across the terminals of the drain pump motor? I am getting 22 ohms. is that good?
1 Answer JGO, The resistance of the drain pump appears to be between 15 and 19 ohms but the most important thing if the unit is not draining is to make sure that there is 120 vac getting to the drain pump. Read More...
Tony February 26, 2018 for Model Number PDW9980N00SS Hi, my ge profile dishwasher won't drain once you start the wash cycle. It stops functioning as soon as the tub basin is filled. We purchased a new drain pump, but want to make sure it is working properly before installing. Using the multimeter, I don't get a consistent reading, even though it's brand new. What am I doing wrong? Multimeter has new batteries.
1 Answer Tony, Check to see if you are getting 120 vac to the drain pump. If the drain pump is getting proper voltage then it should be pumping the water out. If there is no power then this will be a control board issue. Read More...
Tj October 23, 2017 for Model Number MHS2000AWW I have a Maytag Neptune front loading washer that doesn't seem to be draining all of the water out of basin. When I'm done with a load all the clothes are sufficiently wrung out but there's water seen in the bottom. I've put it on spin cycle with no clothes in the washer to see if that would help drain but no luck. I've taken the pump out and motor is running fine and the line is are clear of debri including rubber boot assembly on the bottom as well as the drain hose in the back. Trying to locate any filter for possible clogging but no luck. Is there no filter for this model? One of your answers for a similar question was its normal to have water in the washer for balance. I have hand spun and can hear it. The water also smells. Is this normal? Can that water be drained/flushed?
1 Answer Hello TJ. No, that is not normal. The tub water should all drain out. Only the balance ring water remains in the unit. Check the wiring for the pump. If it is good, and there is power to the pump, you will need to replace the drain pump assembly on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
David July 25, 2017 for Model Number KUDC10XFSS4 My dishwasher doesn't drain. I took my drain pump out and checked it in 120 Volts and works fine. When I check the voltage that come in my overfiil switch, it indicates 30 volts. Same thing with the wire that connect to my pump. When I activate the switch the voltage vary for about 18 volts. I was wondering if the power that goes out of these wire is normal or it suppose to be 120 volts?
1 Answer David, If you are not getting 120 vac to the drain pump when the unit is calling for drain then this would be a faulty control board on the unit. Read More...
Bob P. September 09, 2016 for Model Number Bosch SHV4303 Our dishwasher didn't drain. Checked for blockages, etc. which has solved problem before. Removed and checked drain pump with multimeter; showed no resistance. Ordered and installed new pump. Machine drained but new pump became extremely hot. Have ordered new pump in case the part was faulty. But am wondering if the original pump was burned out somehow and whatever caused the original pump to burn out is still trying to burn out the new pump. What would cause that? The new pump drained the machine so it seems there is no blockage causing the pump to overwork. Could the voltage to the pump be faulty? How would I check that? I assume the machine would have to be on and in drain mode for me to check the wires to the pump with a multimeter.
1 Answer Hello Bob, Since there are 11 different configurations of this model number we will need to ask you to please provide the complete model number from the units' I.D. tag so we can pull the correct wiring diagram for troubleshooting. This information should be included with the information in your question in a new question so we can get you an answer quickly as possible. Thank you for your patience and understanding in this matter. Read More...
Sam February 19, 2016 for Model Number Ghw9100lq1 Was not draining. Replace pump and cleared all hoses. New motor making a humming sound but not spinning. I know motor have transformers that give it a little boost at start up. With the motor hooked up to machine and no pump assembly I gave it a spin with my finger and then it worked for a little while. Does the motor have a capacitor. If yes where is it. I know there is a motor control unit at the bottom of the washer but that I believe only works the motor to spin the bin. please help.
1 Answer Sam, If there is 120 vac to the drain pump motor but it is not spinning unless you spin it with your hand then the new pump motor that was received is faulty and would need to be replaced. As long as there is 120 vac to this pump it should operate. Read More...
Jesse February 02, 2015 for Model Number MAH4000AWW The fins of my impeller have broken off, so I do not require the entire pump assembly. What is the Plaset part number for the impeller/impeller shaft assembly that simply slides into place when the impeller shroud is removed from the pump?
1 Answer Jesse, The impeller for the drain pump is not a separate part and you will need to replace the drain pump assembly for your unit. Read More...
Nate December 05, 2013 for Model Number Frigidaire FFBD2409LW0B Machine is not draining. Resistance on pump reads 21.8 ohms. Is this good? If so, do I need to test voltage too? Does machine have to be in drain mode when I do testing (this model does not show a drain mode so i'm not clear how to do a proper service test to check the voltage)? Thank you.
1 Answer Hello Nate. Yes, you need to test for voltage and look for clogs. You will need to be in drain mode and test the wires coming to the pump. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Loren November 21, 2013 for Model Number mah3300aww The drain pump is noisy, but does drain the tub. MOSTLY. If I spin the tub manually after I empty the laundry from the tub, I can hear water sloshing around the tub It seems to be around the tub, but not visible. But, the laundry has spun the moisture out. The pump is real noisy though. do you think it is necessary to replace the drain pump?
1 Answer Loren, If the drain pump is noisy then eventually it will need to be replaced. The water that you are hearing when you turn the tub is for helping to balance the tub and is designed to be there. Read More...