Customer Questions and Answers for Upper Rack Roller (Dishwasher), Single by Whirlpool

This upper rack roller guides the dishwasher's top rack along its track. Replacing a worn or broken wheel restores smooth sliding and proper alignment so you can load and unload without sticking, derailing, or grinding.

• Supports and guides the upper rack on its rail
• Restores smooth in-and-out travel of the rack
• Helps keep the rack aligned to prevent derailing
• Replaces a worn, cracked, or missing wheel causing sticking or scraping noises

• Disconnect power and water supply before servicing
• Pull the upper rack forward; remove rack stops/end caps if equipped
• Lift the rack out, remove the damaged roller from its post/axle, and snap the new roller into place
• Reinstall the rack and stops; verify the rack rolls smoothly before use