Customer Questions and Answers for Oven Electronic Control Board by Whirlpool

Walter,

These are the steps you would need to take for both displays showing F6 E0.

LOWER OVEN UI AND MICROWAVE UI ARE BOTH DISPLAYING AN
ERROR:
1. Unplug oven or disconnect power.
2. Open the back panels and make sure the P2 connector on the lower
oven UI and the P2 connector on the microwave UI and fully
inserted.
If they are not, plug the connectors in and go to Step 6.
If they are plugged in, go to Step 3.
3. Visually inspect all the wires between P2 on the lower oven UI and
P2 on the microwave user interface. Make sure the wires are not cut
or pinched. If the wires appear to be intact, perform a continuity
check between P2-1 of the lower oven UI and P2-1 of the user
interface board. Complete for P2-2 (lower oven UI) to P2-2
(microwave UI), P2-4 (lower oven UI) to P2-4 (microwave UI) and
P2-5 (lower oven UI) to P2-5(UI). All the measurements made should
be less than 5O..
If any of these check fail, go to Step 5.
If these checks pass, reconnect P2 and go to Step 4.
4. Replace the lower oven UI. Ensure all connectors are properly
inserted. Go to Step 6.
5. Replace the wiring harness (signal) and proceed to Step 6.
6. Replace all parts and panels before operating.
7. Plug in oven or reconnect power.
8. Observe for longer than 1 minute to determine if error has been
repaired.
9. If error does not appear, initiate a Bake cycle. Let the cycle run for at
least 1 minute.
If no error occurs, cancel the cycle, the problem has been
repaired.
If error occurs again, restart the troubleshooting procedure at
Step 1. (Except in Step 4, replace microwave user interface
board if lower oven UI has been replaced.)

Malini, unfortunately, an alternative can not be recommended. However, this part usually ships within 10 business days of being ordered when out of stock (pending manufacturer's part availability).

Jim, the length in time it takes to heat could be due to a failed broil element or control. It would be recommended that the broil element WP9760774 is tested for resistance (power supply to the appliance has been turned off), the inner coil should measure 32O and the outer coil should measure about 40O. If the coils mearue properly, then the failure would likely be in the relay control WPW10119143.

Hello Danny. CHECK OVEN USER INTERFACE. E: Before proceeding, press OFF, OFF, START to enter the Diagnostic
mode and verify the error codes.
A. Unplug oven or disconnect power.
B. Replace oven user interface board WP8303882.
C. Replace all parts and panels before operating.
D. Plug in oven or reconnect power.
E. Verify operation is normal. Press OFF, OFF, START to reenter the Diagnostic
mode and complete checks

Dominick,

On the back of the display board WPW10312206 (which is for the oven part of the unit) there is a speaker. Also on the back of control for the microwave WPW10460454 there is the speaker. If the audible tones for both parts of the unit have stopped then you would need to replace both controls.

Hello Larry. SUGGESTED CORRECTIVE ACTION PROCEDURE
PROCEDURE: Before proceeding, perform steps 1 through 3 of “To
Enter Diagnostics Mode.” Ensure AM software, UI software and
EEPROM CHECKSUM versions appear on the lower text line. If AM
software and EEPROM version do not appear, UI and AM may not be
communicating. Verify this for the UI. The microwave UI will show the AM
software and EEPROM versions for the microwave appliance manager.
If the lower oven UI is not displaying the AM software version, go to
“UI IS NOT DISPLAYING AM SOFTWARE VERSION.”
If the upper oven UI is not displaying the AM software and EEPROM
versions, go to “UPPER OVEN UI IS NOT DISPLAYNG THE AM
SOFTWARE AND EEPROM VERSION.”
If lower oven UI and microwave UI are both displaying an error, go to
“LOWER OVEN UI AND MICROWAVE UI ARE BOTH DISPLAYING
AN ERROR.”
UI IS NOT DISPLAYING AM SOFTWARE VERSION:
1. Unplug oven or disconnect power.
2. Check both fuses in the microwave module and the fuse located
next to the appliance manager. If either is open or disconnected, it
will break contact for the communication line and cause this error.
3. Check microwave module appliance manager for damage on
corners of board. Broken traces can cause communications failure.
4. Check the harness and probe jack for a short to ground.
5. Replace all parts and panels. Unplug meat probe and plug in oven or
reconnect power. If error goes away, the meat probe sensing line is
grounded.
6. Unplug oven or disconnect power.
7. Open the back panels and make sure the P6 connector on the
appliance manager and the P2 connector on the user interface are
fully inserted.
If not, plug in connectors and go to Step 9.
If fully plugged in, go to Step 6.
8. Visually inspect all of the wires between P6 on the appliance
manager and P2 on the user interface. Make sure the wires are not
cut or pinched. If the wires appear to be intact, perform a continuity
check between P6-1 of the appliance manager and P2-1 of the user
interface board. Do the same for P6-2 (AM) to P2-2 (UI), P6-4 (AM) to
P2-4 (UI), and P6-5 (AM) to P2-5 (UI). All of the checks should result
in a reading of less than 5O.
If any of these checks fail, go to Step 8.
If these checks pass, reconnect P2, then go to Step 7. 9. Replace the appliance manager. Ensure all connectors are properly
seated.
10. Replace the wiring harness (signal). Ensure all wiring connections are
made.
11. Replace all parts and panels before operating.
12. Plug in oven or reconnect power.
13. Observe for longer than 1 minute.
14. If the error does not appear, initiate a Bake cycle. Let the cycle run at
least 1 minute.
If no error occurs, cancel the cycle. The problem has been repaired.
If the error occurs again, restart the troubleshooting procedure at
Step 1 (except in Step 7 replace the user interface board if the
appliance manager has already been replaced).
If both are replaced, the problem has been repaired. LOWER OVEN UI AND MICROWAVE UI ARE BOTH DISPLAYING AN
ERROR:
1. Unplug oven or disconnect power.
2. Open the back panels and make sure the P2 connector on the lower
oven UI and the P2 connector on the microwave UI and fully
inserted.
If they are not, plug the connectors in and go to Step 6.
If they are plugged in, go to Step 3.
3. Visually inspect all the wires between P2 on the lower oven UI and
P2 on the microwave user interface. Make sure the wires are not cut
or pinched. If the wires appear to be intact, perform a continuity
check between P2-1 of the lower oven UI and P2-1 of the user
interface board. Complete for P2-2 (lower oven UI) to P2-2
(microwave UI), P2-4 (lower oven UI) to P2-4 (microwave UI) and
P2-5 (lower oven UI) to P2-5(UI). All the measurements made should
be less than 5O..
If any of these check fail, go to Step 5.
If these checks pass, reconnect P2 and go to Step 4.
4. Replace the lower oven UI. Ensure all connectors are properly
inserted. Go to Step 6.
5. Replace the wiring harness (signal) and proceed to Step 6.
6. Replace all parts and panels before operating.
7. Plug in oven or reconnect power.
8. Observe for longer than 1 minute to determine if error has been
repaired.
9. If error does not appear, initiate a Bake cycle. Let the cycle run for at
least 1 minute.
If no error occurs, cancel the cycle, the problem has been
repaired.
If error occurs again, restart the troubleshooting procedure at
Step 1. (Except in Step 4, replace microwave user interface
board if lower oven UI has been replaced.)