Angela Le October 02, 2020 for Model Number MHWZ400TQ01 The washer makes loud noise and water flow is normal, but the tub does not spinning. I tried spin cycle with empty tub it has the same problem, loud noise but no spinning, the time jump faster too. Please help me what i should do!
1 Answer Angela, You will want to check to make sure that the belt is not broken, make sure that the tub will spin freely by hand. If the tub will not spin freely by hand then this will either be a broken spider on the back of the tub or the bearings have seized up and would need the rear drum if this is the case. Read More...
Ronald June 09, 2020 for Model Number MHWE250XL00 We replaced door latch assembly and striker and still getting F5 E3 error code. Also the add clothes indicator light is constantly on. The washer will run a full cycle but will not open at the end. What do you advise as our next step. Thank you! Ronald
1 Answer Hello Ronald, since you have replaced the strike and latch and still getting the door latch unlock fault code, start by checking that the strike does line up correctly with the latch opening if not the door hinge may have sagged, next check the door bellows is not bunched causing pressure on the door, lastly, if all seems ok replace the main contorl board WPW10525364. Read More...
Jack April 11, 2020 for Model Number WFW9150WW01 Washer works in all cycles but does not spin fast. Also motor is noisy in spin cycle but will not spin fast Cleared codes but still not spinning fast. Thanks
1 Answer Hello Jack, first, check that the noise is actually from the motor, remove the drive belt and manually turn the motor shaft and the large tub pully and check for any signs of roughness, its more likely to be a rear tub spin bearing problem than from the motor, also the spin bearing problem will be sensed by the control board and will limit spin speed. Read More...
Tikiwil September 08, 2019 for Model Number WFW9150WW00 I have replace the door lock. Now that I can be here to listen to the washer, I have realized that it goes through the whole wash cycle. But when it should go into the drain cycle it shuts of like right now! Any ideas? I have checked the pressure hose, and also sucked out the drain hose with wet vac!
1 Answer Tikiwil, You will want to test the drain pump to see if there is power getting to it when the unit goes to the drain cycle. If it does not have power then the drain pump would be the most likely cause for this issue. Read More...
Gary December 02, 2018 for Model Number Kenmore Elite HE 5t washer model # 110.4770 The door got locked. How do I open the door manually? Won't open when plugged in and the machine is not working. Thanks, Gary
1 Answer Gary, Remove the bottom access cover and reach up in the area where the latch is. You will feel a plastic wire coming out of the door lock almost feels like a zip tie. Simply pull the wire and the door will open. Usually, leave the power off for a minute and when you plug the unit back in the control will reset and door unlock. Find the service manual under the top panel and run a service test to recall error codes to start troubleshooting. Read More...
Norbe September 30, 2018 for Model Number Whirlpool Washer not spinning on the final spin its just spin slow back and forth and then stop the wash light on the status was blinking replace the door latch nothing happen still the same drain and spin ,rinse and spin are working but wash cycle not working help pls
1 Answer Norbe, We will have to have your model # to help you diagnose the issue. Please post a new question with all your info, Thank you. Read More...
Laura June 15, 2018 for Model Number 110.46462501 My washer works until the final spin cycle; the water drains, but the washer will never enter a high speed spin. I've searched a lot online, and it's suggested a new door latch; is there a way to test the one that's there first to be sure that's the problem? I've seen videos testing with a multi meter on latches with a wax motor, but this particular latch doesn't seem to have this type. Is there a way to test this latch, before I order a replacement? Also not sure how to get the washer to run a diagnostic, as it's an older model Kenmore HE2 front loading, 110.46462501 without a digital display.
1 Answer Laura, The manufacturer does not list a door lock test for this unit and you would want to check the connection at the door lock and check wiring back to the control board. For this issue the door lock would be the most likely cause for the issue. Read More...
Andy May 18, 2018 I have this latch and nothing seems wrong with it. When I start the washer it locks and the locked light is on but the washer doesn't do anything. I checked fault codes and the first one is F26 2nd one is F01. I measured the resistance and I get 120 ohms between connector 1 and 3 on the lock. Is that enough or is that my problem?
1 Answer Hello Andy, I'm sorry but we will need to ask you to post a new question including the model number from your units' I.D. tag so we can give a proper diagnosis and recommend parts that can be guaranteed to work properly on your unit. Thank you for your patience and understanding in this matter. Read More...
Paul August 26, 2017 for Model Number WFW9150WW01 When I press power and then Start, the machine does not lock the door and beeps three times quickly. The wires all look good from what I can tell. What parts should I change first? Latch, wire harness, then CCU.
1 Answer Paul, You will want to make sure that the control lock is not turned on but if it is not then this issue would most likely be caused by a faulty CCU. Read More...
Linda April 30, 2017 for Model Number AP6017910 I own a Maytag Epic Z. I ran diagnostics and it codes F-26. I see that is a problem with the door latch. My washer wants to start but it makes a slight buzz sound and will not fill with water. The door definitely locks and will not unlock unless the bottom panel is removed. Could it be this easy?
1 Answer Linda, This issue would most likely be the door issue. To access you will want to lift the main top of the unit. Read More...